Podcast Episodes
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Less Ringing, More Hospitality: AI-Powered PBX To Give Our Teams More Time for Guests - Steven Marais, Noble House Hotels & Resorts
In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares an exciting new initiative to free up his teams to sp…
1 year, 4 months ago
![Better Together: How We Aligned Hotel Operations, Staffing & Financial Performance with Actabl - Steven Marais, Noble House Hotels & Resorts [Sponsor Bonus]](https://storage.buzzsprout.com/wu5uwx5vdtnwbcaueff8rcr033sf?.jpg)
Better Together: How We Aligned Hotel Operations, Staffing & Financial Performance with Actabl - Steven Marais, Noble House Hotels & Resorts [Sponsor Bonus]
In this bonus episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares his experience working with Actabl's suite of p…
1 year, 4 months ago
Hotel Tech Integration: Why It's Still Broken (And How You Can Fix It) - Steven Marais, Noble House Hotels & Resorts
In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares insights on simplifying hotel tech stacks, the challe…
1 year, 4 months ago
Creating Careers, Not Just Jobs: How to Recruit, Retain, and Inspire Great Hospitality Talent - Steven Marais, Noble House Hotels & Resorts
In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares insights on challenges and strategies for recruiting …
1 year, 4 months ago
Execution is Everything: Turning Hospitality Ideas into Exceptional Guest Experiences - Steven Marais, Noble House Hotels & Resorts
In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares the most valuable lesson he's learned in his career: …
1 year, 4 months ago
Why I Stayed: How Growth, Culture, and Opportunity Kept Me in Hospitality - Steven Marais, Noble House Hotels & Resorts
In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares his journey from bellman to VP, the importance of cul…
1 year, 4 months ago
What Hospitality Leaders Stopped Talking About (And Why It Matters Now) - Anna Blue
In this episode, Anna Blue shares insights on the current state of the hospitality industry, including DEI, women's empowerment programs, and practic…
1 year, 4 months ago
White Lotus and the End of Surface-Level Hospitality - Samantha Hardcastle
In this episode, Samantha Hardcastle, Founder & Creative Director at The Storied Experience, shares lessons every hospitality provider can learn from…
1 year, 4 months ago
How to 'Disneyfy' Your Hospitality Business to Delight Guests and Drive Revenue - Vance Morris
In this episode, Vance Morris, a former Disney leader and founder of Deliver Service Now, shares how hospitality businesses can create extraordinary …
1 year, 4 months ago
Behind the Scenes of SCP Hotels' Sustainability Strategy - Kathy Sue McGuire
In this episode, Kathy Sue McGuire, President and CEO of Sustainable Hospitality Solutions, shares how sustainability initiatives can create cost sav…
1 year, 4 months ago