Podcast Episodes
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Why Visibility Unlocks Guest Satisfaction - Leora Halpern Lanz
In this episode, Leora Halpern Lanz, award-winning hospitality marketing leader and Associate Professor at Boston University’s School of Hospitality …
1 year ago
Developing Your Marketing Mindset: A Guide for Hospitality Professionals - Leora Halpern Lanz
In this episode, we’re joined by Leora Halpern Lanz: author, hospitality marketing expert, and professor at Boston University’s School of Hospitality…
1 year ago
Jordan's House: Radical Hospitality for Caregiving Parents Who Need Rest - Jimmy Peña
Parents of children with special needs rarely get the rest they need, and Jimmy Peña set out to change that. Drawing on his career in private estate …
1 year ago
Private Estate Hospitality: The Exclusive World Where "Every Meal Is the Super Bowl" - Jimmy Peña
In this episode, we learn from Jimmy Peña, Director of Estate Operations for a private, ultra-high-net-worth individual. Jimmy shares how private est…
1 year ago
Hiring for Heart, Turning "Opportunity Guests" into Advocates, and Avoiding Counterfeits with Jimmy Peña
What does it take to select and lead people who can deliver authentic hospitality at the highest level? In this episode, we learn from Jimmy Peña, a …
1 year ago
Heart, Hustle & the Simple, Brutal Beauty of Hospitality - Jimmy Peña
Jimmy Peña believes hospitality comes down to two essentials: heart and hustle. In this conversation, the Beverly Hills estate manager and former Rit…
1 year ago
Hospitality as Stewardship: The Delight and Dignity of Caring for People, Places, and Moments - Jimmy Peña
Jimmy Peña is a hospitality executive, best-selling author, and nonprofit leader whose career spans luxury hotels, estate operations, publishing, and…
1 year ago
What's Happening in Hospitality Now? Jan Freitag, Jamie Lane & Josiah Mackenzie on Hotels x Short-Term Rentals, Demand Bifurcation, RTO Travel Shifts & More
In this episode, Jan Freitag of CoStar and Jamie Lane of AirDNA join Hospitality Daily host Josiah Mackenzie to unpack what’s really happening in our…
1 year ago
Do Wild Stuff: Collaborations, Contrarian Thinking, and Curated Travel in Japan with Ryan Bukstein
Ryan Bukstein has spent his career shaping people-driven brands, from his early work at Ace Hotel to leading marketing at Vacation, and now as a cons…
1 year ago
Fixing Independent Hospitality's Discovery Problem with Storytelling & AI - Brett McManus, Inndependent Stays
Independent hospitality is quickly growing in popularity, but discovery remains a big challenge for both travelers and operators. In this conversatio…
1 year ago