Podcast Episodes
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Designing for Feeling: How Hotel Design Shapes What Guests Experience - Pernille Lind
In this episode, our innovation correspondent Matthias Hüttebräuker explores the emotional and physical power of hotel design with Pernille Lind, the…
9 months, 2 weeks ago
What Gives Me Hope in Hospitality Now - Chris Green, Humanitarian Hotels
Chris Green, President of Humanitarian Hotels, shares what gives him hope in hospitality today. As the industry faces rising costs and flat forecasts…
9 months, 2 weeks ago
Hospitality as an Engine for Generosity: How Humanitarian Hotels Operates with Excellence & Gives Away 100% of Profits - Chris Green
In this episode, Chris Green, President of Humanitarian Hotels, shares how his organization gives away 100% of its profits to charity -- while operat…
9 months, 2 weeks ago
Inside Universal Music's Big Bet on Hospitality - Oscar Serrano, UMusic Hospitality
In this episode, Oscar Serrano shares how UMusic Hotels, a joint venture between Universal Music Group and UMusic Hospitality & Lifestyle, is reimagi…
9 months, 3 weeks ago
How Operational Insight Fuels Commercial Success in Hospitality - Oscar Serrano, UMusic Hospitality
In this conversation, Oscar Serrano shares how his deep operational experience has shaped the way he leads commercial strategy today. From growing up…
9 months, 3 weeks ago
Don’t Cut PR: How Communications Drive Hospitality Recovery in Tough Times - Victoria Feldman de Falco
In this conversation hosted by Nancy Mendelson, hospitality marketing veteran Victoria Feldman de Falco, principal and co-founder of Redpoint, shares…
9 months, 3 weeks ago
Marketing × Operations: Teamwork for Topline Growth in Hospitality - Victoria Feldman de Falco
In this conversation hosted by Nancy Mendelson, hospitality marketing veteran Victoria Feldman de Falco, principal and co-founder of Redpoint, shares…
9 months, 3 weeks ago
Unlocking the Big Wins in Hotel Profitability Today - Steven Moore, Actabl
In this episode, Steven Moore, CEO of Actabl, shares insights from his recent presentation at The Lodging Conference on how hotel owners and operator…
9 months, 3 weeks ago
Reflections from The Lodging Conference: How Hospitality Leaders Connect, Communicate, and Collaborate - Steven Moore, Actabl
In this episode, Josiah Mackenzie talks with Steven Moore, CEO of Actabl, about what makes The Lodging Conference such a special event for hospitalit…
9 months, 3 weeks ago
Deep Dive: AI in Hospitality Now (Destination AI 2025 Recap with Drew Potter & Josiah Mackenzie)
What’s really happening with AI in hospitality right now?
In this episode, Josiah Mackenzie explores this with Drew Potter of Actabl, who brings a rar…
9 months, 3 weeks ago