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"Hotels Seemed Like the Adult Version of a Nightclub" - Mike Baxter, House of Gods
In this episode, Mike Baxter, House of Gods founder, shares why boutique hotels should be defined by purpose rather than aesthetics, and what gets lo…
4 months ago
The Best Hotels Feel Like a Different World - Mike Baxter, House of Gods
In this episode, Mike Baxter, House of Gods founder, shares the origin story behind his boutique hotel brand and why he believes most hotels confuse …
4 months ago
Your AI Tools Won't Save You. Your Data Will. - GB Sharma, Mosaic Hospitality
In this episode, GB Sharma, the Founder and CEO of Mosaic Hospitality, shares how hotel owners can build a unified commercial engine and turn proprie…
4 months ago
Gen Z Isn't Lazy. They're Selective. Here's What That Means for You. - Franck Desplechin
In this episode, Chef Franck Desplechin, the Founder and CEO of Incrementum and author of Relentless Growth, shares why development-driven leadership…
4 months ago
Beating The Trap That Burns Out Hospitality Leaders - Franck Desplechin
In this episode, Chef Franck Desplechin, the Founder and CEO of Incrementum and author of Relentless Growth, shares why chasing titles without alignm…
4 months, 1 week ago
The "Invisible Brake" Holding Your Team Back from Using AI - Noah St. John
In this episode, Dr. Noah St. John, keynote speaker, executive coach, and author of 27 books, shares why most organizations are failing at AI adoptio…
4 months, 1 week ago
Stop Waiting Until You Feel Ready - Kimberly Ofrecio, Macdonald Hotels & Resorts
In this episode, Kimberly Ofrecio, Group Commercial Director at Macdonald Hotels & Resorts, talks with our guest experience correspondent Danica Smit…
4 months, 1 week ago
Guest Experience Starts Long Before Check-In - Kimberly Ofrecio, Macdonald Hotels & Resorts
In this episode, Kimberly Ofrecio, the Group Commercial Director at Macdonald Hotels & Resorts, shares what hotels can learn from airlines and luxury…
4 months, 1 week ago
Why (And How) This CEO Teaches Housekeepers to Read a P&L: Azim Saju, ARK
In this episode, Azim Saju, the CEO of ARK Holdings, shares why he's raising financial literacy for every team member in his hotels, from housekeeper…
4 months, 1 week ago
How Brittain Resorts & Hotels Makes More Money for Owners with a Contrarian Commercial Strategy - Patrick Norton
In this episode, Patrick Norton, Chief Marketing Officer and Partner at Brittain Resorts and Hotels, shares how his team drives 85% direct bookings a…
4 months, 1 week ago