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Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health)
Episode 213
The “84-Point Check”, but Make it Human
With almost a million and a half associates in the United States and 150 million customers in stores and onlin…4 years, 8 months ago
What does a CDP do? Provide Real Time Relevance at Scale (feat. Josh Francia, CGO of Blueshift and Houman Akhavan, CMO of Carparts.com)
Episode 212
“OMG CDP”
Wait. What exactly is CDP? Customer Data Platform.Wielding CDP well means brands can provide a freaky-personal experience for customers.Cus…4 years, 8 months ago
Insights Per Minute- Shopify is subsidizing R&D with its App Developers
Episode 211
The Multiverse is Real
“Brands are like cows because it’s very easy for them to understand how things affect them, but it's very hard to see how thin…4 years, 8 months ago
Millennials Think They Invented Everything
Episode 210
The Internet is a Literal Web
Congratulations to friend of the show, Ian Leslie, and to Industry West for ranking on 2PM’s DNVB list and for Adobe Exp…4 years, 9 months ago
Fast Isn't Solving Payments, It's Solving Identity (feat. Domm Holland, Co-Founder and CEO of Fast)
Episode 209
Headless Checkout
Domm gives the story behind the creation of Fast, how a family member forgetting a password sparked an idea for easier checkouts acr…4 years, 9 months ago
![[Step by Step] How Can I Leverage 3PL and xMS to Increase Revenue?](https://image.simplecastcdn.com/images/b9ead544-2cc7-4d27-b40b-3092b4401fd6/da8f9b3e-53a8-4b2e-8c4c-e7c074f12289/3000x3000/episode-5-artwork.jpg?aid=rss_feed)
[Step by Step] How Can I Leverage 3PL and xMS to Increase Revenue?
“It’s like shipping inception”
Are we in a Shipping Inception or are 3PLs and 4PLs really that complicated? Identifying where your customers are is ke…4 years, 9 months ago
![[Step by Step] How Can I Utilize Shipping to Curate a Great Customer Experience?](https://image.simplecastcdn.com/images/b9ead544-2cc7-4d27-b40b-3092b4401fd6/481da07b-893e-4ec6-b84f-811d4c219af2/3000x3000/episode-4-artwork.jpg?aid=rss_feed)
[Step by Step] How Can I Utilize Shipping to Curate a Great Customer Experience?
The Post-Purchase Experience
Consumer expectations are almost unfair for smaller businesses. But that doesn’t mean brands can’t continue to provide a …4 years, 9 months ago
![[Step by Step] How Can Marketplaces Leverage Shipping?](https://image.simplecastcdn.com/images/b9ead544-2cc7-4d27-b40b-3092b4401fd6/8474bcf3-95c1-4b87-b6a1-49f02e121d4d/3000x3000/episode-3-artwork.jpg?aid=rss_feed)
[Step by Step] How Can Marketplaces Leverage Shipping?
A Different Innovation
“Shipping is a growth engine. The entire web is possible, all eCommerce is possible because you could ship stuff. The question…4 years, 9 months ago
![[Step by Step] How Can I Wield Shipping to Acquire New Customers and Build Loyalty?](https://image.simplecastcdn.com/images/b9ead544-2cc7-4d27-b40b-3092b4401fd6/4df1371a-6488-48ef-adfd-61217ce40d5a/3000x3000/episode-2-artwork.jpg?aid=rss_feed)
[Step by Step] How Can I Wield Shipping to Acquire New Customers and Build Loyalty?
Not a Cookie Cutter Method
With the rise of shipageddon, shipping has become about getting products to the customer as safe and quickly as possible.Du…4 years, 9 months ago
![[Step by Step] - Why Should I Prioritize Shipping in My Business?](https://image.simplecastcdn.com/images/b9ead544-2cc7-4d27-b40b-3092b4401fd6/a36af0eb-607f-46a3-a616-aced780f43b5/3000x3000/episode-1-artwork.jpg?aid=rss_feed)
[Step by Step] - Why Should I Prioritize Shipping in My Business?
It’s All About the Mindset
Michelle McNamara joins the show to talk about the common pain points of shipping among merchants, and how the pandemic has…4 years, 9 months ago