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What to Say When Calling Existing Customers to Add Value

Season 1 Episode 134

We should be calling our existing customers during this challenging time. 

But, it should NOT be the lazy "Just checking in," or "Just touching base"…

6 years, 5 months ago

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GUEST: How to Have a Mind for Sales, with Mark Hunter

Season 1 Episode 133

What is much more important than techniques and processes as it relates to our sales success, is our mind and our thoughts.

Mark Hunter, "The Sales H…

6 years, 6 months ago

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132 How to Sell and Service in a Coronavirus-Infected Business Environment

Season 1 Episode 132

We have experienced more and different changes in our world in the past week than probably at any point in history.

What's important, is that busines…

6 years, 6 months ago

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Six Tips for Getting Prospects--and Kids--to Open Up

Season 1 Episode 131

How we effectively communicate with kids is similar to what we should do with prospects and customers to get them to share more and better informatio…

6 years, 6 months ago

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How to Smile Your Way to Sales--and Life--Success

Season 1 Episode 130

It's one of the simplest things we do every day, yet most people don't do it often enough.

Smiling has numerous emotional and physical benefits, both…

6 years, 6 months ago

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A Recording of a Failed Prospecting Call, and Art's Review

Season 1 Episode 129

You'll hear a recording of an actual prospecting call Art received. There was one fatal mistake that caused the call to fail, and a few other errors …

6 years, 6 months ago

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Two Myths and a Truth from the Movie, "Boiler Room"

Season 1 Episode 128

In the movie "Boiler Room," about an unscrupulous stock brokerage firm and its managers and brokers, there are the typical stereotypes of salespeople…

6 years, 6 months ago

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GUEST: How to Be Relevant to Your Prospects and Customers, with Bill Cates

Season 1 Episode 127

Our prospects and customers receive thousands of marketing messages every day, and ignore most of them. The ONLY chance we have of getting attention …

6 years, 6 months ago

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How to Be More Credible and Believable

Season 1 Episode 126

You can make claims and statements about how great you, your company, and your products/services are. But, they can be viewed with skepticism.

Or, yo…

6 years, 7 months ago

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Here's What Technology Will Never Be Able to Replace: You

Season 1 Episode 125

Technology has provided amazing tools to us as salespeople. It also hinders people who hide behind it.

No tool can ever replace a human when it comes…

6 years, 7 months ago

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