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What's new and next for store traffic
What's new and next for store traffic

Season 2 Episode 8

This week we welcome Ethan Chernofsky, VP of Marketing for Placer.ai, a leading analytics firm that harnesses mobile data from tens of millions of de…

5 years, 2 months ago

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Remarkable Retail in the Land Down Under
Remarkable Retail in the Land Down Under

Season 2 Episode 7

This week we welcome Michael Schneider the Managing Director of a truly remarkable retailer: Bunnings Group, the leading retailer of home improvement…

5 years, 3 months ago

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The 6 New Forces Of The COVID Economy
The 6 New Forces Of The COVID Economy

Season 2 Episode 6

This week we delve into some of the new material in Steve's expanded and completely revised 2nd Edition of Remarkable Retail: How to Win & Keep Custo…

5 years, 3 months ago

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Obsessed: Building A Brand People Love from Day One
Obsessed: Building A Brand People Love from Day One

Season 2 Episode 5

This week we welcome Emily Heyward, the cofounder and chief brand officer  of Red Antler as our guest to help understand what branding is all about, …

5 years, 3 months ago

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The Ticking Time Bomb of eCommerce Returns
The Ticking Time Bomb of eCommerce Returns

Season 2 Episode 4

Product returns have always been part of the retail equation--and an often high cost of doing business. But over the years, free and easy returns hav…

5 years, 3 months ago

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Stores Rise Again: Retail Engagement in the Post-COVID World
Stores Rise Again: Retail Engagement in the Post-COVID World

Season 2 Episode 3

"Reports of my death have been greatly exaggerated."  - Mark Twain

Not only isn't physical retail dead, but brands big and small are innovating in man…

5 years, 4 months ago

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Putting the Pride & Joy Back into Retail
Putting the Pride & Joy Back into Retail

Season 2 Episode 2

Steve knows a thing or two about how hard it is to write a best-selling business book on retail. And our guest, Ron Thurston has done just that. ... …

5 years, 4 months ago

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Predictions For A Volatile Retail World
Predictions For A Volatile Retail World

Season 2 Episode 1

We kick-off Season 2 with a predictions focused episode, wherein we try to make educated guesses about what's likely to unfold in 2021 and our uncert…

5 years, 4 months ago

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Get Ready for Season Two of Remarkable Retail!
Get Ready for Season Two of Remarkable Retail!

Season 2

Get Ready for Season Two of Remarkable Retail debuting February 2, 2021!

If you think the COVID era has brought the narrative of the retail apocalypse…

5 years, 4 months ago

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A Brave New World
A Brave New World

Season 1 Episode 15

“You can't stop the waves. But you can learn to surf.”

- Jon Kabat-Zinn


In the final episode of our first season, before delving into the key themes fr…

5 years, 5 months ago

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