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Becoming a Retail Radical
Season 1 Episode 14
“If failure is not an option then neither is success.”
- Seth Godin
We discuss the final component in Steve's 8 Essentials of Remarkable Retail framewo…
5 years, 5 months ago
This One Goes to 11
Season 1 Episode 13
"Great brands don't chase customers; customers chase great brands."
- Gary Friedman, CEO Restoration Hardware
We are on to #7 ("Memorable") in Steve's …
5 years, 5 months ago
Retail Without Boundaries with guest Mitch Joel, bestselling author, keynote speaker and founder of Six Pixels Group
Season 1 Episode 12
We move on to the 6th Essential ("Connected") in Steve's 8 Essentials of Remarkable Retail framework, discussing how an abundance of connection and t…
5 years, 6 months ago
Treat Different Customers Differently with guest Bridget Brennan, bestselling author and CEO of Female Factor
Season 1 Episode 11
"Without data, you are just another person with an opinion.”
- W. Edwards Deming
We move on to the 5th Essential ("Personal") in Steve's Essentials of …
5 years, 6 months ago
Retail's New Front Door with guest Stephan Schambach, author and CEO & Founder, Newstore
Season 1 Episode 10
“We no longer go online, we live online”
In our discussion of the 4th Essential ("Mobile") in Steve's Essentials of Remarkable Retail framewor…
5 years, 6 months ago
The Customer is the Channel with guest Rob Mills, EVP, Chief Technology, Digital Commerce and Strategy Officer at Tractor Supply Company
Season 1 Episode 9
“Silos belong on farms.”
- Bob Thacker, former, Sears VP Marketing
We're moving on to the 3rd of the "8 Essentials of Remarkable Retail": Harmonized, w…
5 years, 6 months ago
Human-Centered Retail with guest Rishad Tobaccowala, author of Restoring the Soul of Business
Season 1 Episode 8
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
- Maya Ang…
5 years, 7 months ago
Digitally Enabled
Season 1 Episode 7
This episode we begin the journey to remarkable by digging into Essential #1 in Steve's "8 Essentials of Remarkable Retail" framework. And we've gone…
5 years, 7 months ago
Choose Remarkable
Season 1 Episode 6
"The problem is, you think you have time."
- Carlos Castaneda, Journey to Ixtlan
As we transition to the second part of our inaugural season, we take a…
5 years, 7 months ago
Challengers of the Status Quo with Coresight Research's CEO & Founder Deborah Weinswig
Season 1 Episode 5
"How did you go bankrupt?" Bill asked.
"Two ways," Mike said. "Gradually, then suddenly."
- Ernest Hemingway, The Sun Also Arises
Why do so many compani…
5 years, 7 months ago