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#217: Continuous Growth and Career Success with Gina Tokar, Panasonic
Season 2 Episode 217
Today we’re going to talk about how to utilize a continuous growth mindset in order to achieve career success. To help me discuss this topic, I’d lik…
4 years, 4 months ago
#216: Operationalizing Great Patient Experience with Lorie Dolo
Season 2 Episode 216
Today we’re going to talk about operationalizing great patient experience, and how to prioritize this while continuing to deliver great services. To …
4 years, 4 months ago
#215: Growing and Marketing a Local Business with Chris Pistorius, KickStart Dental Marketing
Season 2 Episode 215
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4 years, 4 months ago
#214: Agility in Measurement Systems with Desirree Madison-Biggs, Teresa Monroe
Season 2 Episode 214
Today we’re going to talk about agility in our systems of measurement, and how we approach meaningful change in customer experience in an organizatio…
4 years, 4 months ago
#213: Consumer expectations in a customer-centric world with Kiel Harkness, UPS Capital
Season 2 Episode 213
Today we’re going to talk about continually shifting consumer expectations and how brands need to adapt in this world where customer experience is in…
4 years, 4 months ago
#212: Optimizing the Healthcare Customer Experience with John Nash at Redpoint
Season 2 Episode 212
Today we’re going to talk about the healthcare customer experience and how customers are shifting their preferences to want better digital experience…
4 years, 4 months ago
#211 Demonstrating Marketing ROI with David Hiltner, Attribution
Season 2 Episode 211
Marketers face many challenges in the work, from continually changing consumer behavior, to internal competition for resources. In order to be most e…
4 years, 4 months ago
#210: The Value of a Guide for Your Technology Strategy with Emil Pilacik, EMCO Technology
Season 2 Episode 210
Today we’re going to talk about the importance of having a guide and a strong technology strategy that helps you identify the paths you should take, …
4 years, 4 months ago
#209: Data and the Citizen Experience with Jerry Power, I3 Systems
Season 2 Episode 209
Today we’re going to talk about the citizen experience, and how a more holistic view of data utilizing the internet of things (or IoT) can improve ho…
4 years, 5 months ago
#208: Improving the Digital Experience with Shift Left Testing with Eran Kinsbruner, Perforce
Season 2 Episode 208
Today we’re going to talk about how shift-left testing is able to speed up digital experience and digital transformation initiatives, while also impr…
4 years, 5 months ago