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#197: Personalization in a Post-Cookie Era with Amber Armstrong, LivePerson
Season 2 Episode 197
Today we’re going to talk about personalization in a post-cookie era. To help me discuss this topic, I’d like to welcome Amber Armstrong, Chief Marke…
4 years, 6 months ago
#196: The Importance of Multi-Touch Attribution with David Hiltner, Attribution
Season 2 Episode 196
Welcome to a special episode of the show brought to you Attribution, an advanced multi-touch attribution company that empowers every marketer with th…
4 years, 6 months ago
#195: Search, Content Discovery & CX with Jason McClelland, Algolia
Season 2 Episode 195
Today we’re going to talk about how to create better customer experiences through more effective search and content discovery. To help me discuss thi…
4 years, 6 months ago
#194: The Relationship Between CX and EX with Tanya Thomas, Experian Health
Season 2 Episode 194
Today we’re going to talk about the relationship between customer and employee experience, and how successful organizations plan, implement, and meas…
4 years, 6 months ago
#193: Special Episode: Reshaping the World of Work with TEKsystems featuring and Kris Mercer and Colby Love
Season 2 Episode 193
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where …
4 years, 6 months ago
#192: Special Episode: Reshaping the World of Work with TEKsystems featuring Natalie Lister and Paul Valenzuela
Season 2 Episode 192
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where …
4 years, 7 months ago
#191: The Exponential Enterprise with Rich Nanda, Monitor Deloitte
Season 2 Episode 191
Today we’re going to talk about the “exponential enterprise,” and how companies can achieve and sustain growth despite continual change and disruptio…
4 years, 7 months ago
#190: The Retail Customer Experience with Erica James, Medallia
Season 2 Episode 190
Every industry has its unique challenges and opportunities in delivering great customer experience. Today we’re going to talk about Customer Experien…
4 years, 7 months ago
#189: The Value of Embracing Setbacks with Mike Cirorrocco
Season 2 Episode 189
Today we’re going to talk about handling setbacks, and how bouncing back from unexpected challenges can make you stronger, more resilient, and more s…
4 years, 7 months ago
#188: Special Episode: Reshaping the World of Work with TEKsystems featuring Dennis Temple and Tim Pomerleau
Season 2 Episode 188
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where …
4 years, 7 months ago