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#177: Continuous Improvement and Optimization with Brian Browning, Kin and Carta
Season 2 Episode 177
It is one thing to say that you are measuring and testing, and another to make continuous improvement and optimization part of your company’s DNA. To…
4 years, 8 months ago
#176: Measuring the Patient Experience with Brian Carlson, Vanderbilt University Medical Center
Season 2 Episode 176
Healthcare can provide some of the most rewarding as well as the most challenging implementations of customer experience initiatives, and presents ma…
4 years, 8 months ago
#175: Remote Employee Onboarding with Dave Secunda, Workbright
Season 2 Episode 175
Today we’re going to talk about the employee onboarding process, remote work, and the best methods to ensure success with onboarding new employees. T…
4 years, 8 months ago
#174: Meaningful Measurement of Customer Experience with Dushyant Mitra, Medallia
Season 2 Episode 174
Today we’re going to talk about the importance of planning for meaningful customer experience measurement across multiple platforms and systems where…
4 years, 9 months ago
#173: The changing role of HR with Annissa Deshpande, Loglab
Season 2 Episode 173
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
4 years, 9 months ago
#172: Aligning Leadership, HR & DevOps with Duena Blomstron, People Before Tech
Season 2 Episode 172
Today we’re going to talk about the gap between leadership, HR, and DevOps in many organizations, and how aligning them can bring better results to b…
4 years, 9 months ago
#171: Meaningful Collaboration in the Workplace with Michael Barata
Season 2 Episode 171
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
4 years, 9 months ago
#170: Positive Career Changes with Jeremy Cline
Season 2 Episode 170
You could say that there’s never a wrong time to make a positive change in your life, whether that’s personal or professional. Today we’re going to t…
4 years, 9 months ago
#169: Developing the future workforce through internship programs with Steve Cooper, Exelaration
Season 2 Episode 169
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
4 years, 9 months ago
#168: Regenerative Businesses with Carol Sanford
Season 2 Episode 168
Today we’re going to talk about going beyond adaptivity and agility into something called regeneration, and how to not lose who you are as a business…
4 years, 9 months ago