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#185: Agile software evaluation with Phil Strazulla, SelectSoftware Reviews
Season 2 Episode 185
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4 years, 9 months ago
#184: Recruiting Strategy During The Great Resignation with Jared Hummel, Parqa Marketing Agency
Season 2 Episode 184
Today we’re going to talk about how organizations can protect themselves against The Great Resignation through a smarter recruitment marketing strate…
4 years, 9 months ago
#183: Leading by example: the role of leaders in the return to the office
Season 2 Episode 183
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
4 years, 9 months ago
#182: Agile Customer Service with Daniel Rodriguez, Simplr
Season 2 Episode 182
Today we’re going to talk about agile customer service and how organizations can be as nimble with their customer support teams as they are in other …
4 years, 9 months ago
#181: What we've learned (so far) from the pandemic
Season 2 Episode 181
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
4 years, 9 months ago
#180: Personal Branding and Business Success with Henry Kaminski, The Brand Doctor
Season 2 Episode 180
Today we’re going to talk about the agile personal brand, and how it can help with both personal and business success. To help me discuss this topic,…
4 years, 10 months ago
#179: Meaningful measurement of transformation initiatives with Peter McCoy, Baton
Season 2 Episode 179
Today we’re going to talk about meaningful measurement of transformation initiatives, why existing measurement devices often aren’t enough, and bette…
4 years, 10 months ago
178: Leadership and the Patient Experience with Tracy Courtney, UPMC
Season 2 Episode 178
Today we’re going to talk about leadership, employee, and patient experience in the healthcare space, and how the healthcare space poses unique chall…
4 years, 10 months ago
#177: Continuous Improvement and Optimization with Brian Browning, Kin and Carta
Season 2 Episode 177
It is one thing to say that you are measuring and testing, and another to make continuous improvement and optimization part of your company’s DNA. To…
4 years, 10 months ago
#176: Measuring the Patient Experience with Brian Carlson, Vanderbilt University Medical Center
Season 2 Episode 176
Healthcare can provide some of the most rewarding as well as the most challenging implementations of customer experience initiatives, and presents ma…
4 years, 10 months ago