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#165: Return to Work, Part 3: Will the Next 12 Months Be Like the Last?
Season 2 Episode 165
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
4 years, 11 months ago
#164: Stories and the Customer Experience with Gabrielle Dolan
Season 2 Episode 164
Today we’re going to talk about the power of customer and employee stories to create great customer experiences. To help me discuss this topic, I’d l…
4 years, 11 months ago
#163: Return to Work, Part 2: Doing "Return to the Office" Well
Season 2 Episode 163
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
4 years, 11 months ago
#162: Prioritizing Success with Marlo Higgins
Season 2 Episode 162
Today we’re going to talk about time as currency. While data has been called the new most valuable resource, the world keeps creating more and more d…
5 years ago
#161: Return to Work, Part 1: Succeeding with a Hybrid Workforce
Season 2 Episode 161
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
5 years ago
#160: CX, EX, and Digital Product Rollouts with Jonathon Hensley, EMERGE
Season 2 Episode 160
Today we’re going to talk about the relationship between customer experience and employee experience, and how companies need to provide their teams w…
5 years ago
#159: Meaningful Digital Transformation & CX with Howard Tiersky, FROM Digital Transformation Agency
Season 2 Episode 159
Today we’re going to talk about meaningful digital transformation. While “digital transformation” is currently a buzzword and many organizations talk…
5 years ago
#158: Transform Your Data with AI and ML, featuring Brandon Carroll, TEKsystems
Season 2 Episode 158
I’m excited to introduce the final part of a special 3-part series about the importance of taking the right platform-based cloud approach so business…
5 years ago
#157: Agile Decision Making with Diane Magers, Experience Catalysts
Season 2 Episode 157
Today we’re going to talk about how organizations can optimize their ability to make decisions, and some approaches that agile companies are using to…
5 years ago
#156: Transform Your Data with AI and ML, featuring Ramesh Vishwanathan, TEKsystems
Season 2 Episode 156
I’m excited to introduce Part 2 of a special 3-part series about the importance of taking the right platform-based cloud approach so businesses can e…
5 years ago