Podcast Episodes
Back to Search
#155: Leadership and Living Systems with Mark Morey
Season 2 Episode 155
Today we’re going to talk about the critical role of leadership in company culture. To help me discuss this topic, I’d like to welcome Mark Morey, Fo…
5 years ago
#154: Transform Your Data with AI and ML, featuring Jay Mozo, TEKsystems
Season 2 Episode 154
I’m excited to introduce the first episode of a special 3-part series about the importance of taking the right platform-based cloud approach so busin…
5 years ago
#153: Attracting & Retaining Employees in a Hybrid Work Environment
Season 2 Episode 153
Today we’re going to talk about the return to the office and how companies can attract and retain the best employees in a hybrid work environment. To…
5 years, 1 month ago
#152: Agile Customer Experience with Steve Pappas
Season 2 Episode 152
Today we’re going to talk about adaptability and agility in Customer Experience, and how CX is a shared responsibility within an organization. To hel…
5 years, 1 month ago
#151: Office planning for the future of work with David Cornbrooks, Savills North America
Season 2 Episode 151
Today we’re going to talk about the return to the office and how it is causing companies to need to be nimble and adaptive in their approach to plann…
5 years, 1 month ago
#150: Meaningful Business Transformation with Andrew Deutsch, Fangled Technology
Season 2 Episode 150
Today we’re going to talk about creating meaningful change in organizations. While most leaders say they want their company to be forward-thinking an…
5 years, 1 month ago
#149: Retaining our humanity in a remote work world with John Friedman
Season 2 Episode 149
Today we’re going to talk about some of the things that a shift to remote work has changed that may have gotten less notice than some more obvious th…
5 years, 1 month ago
#148: AR, VR, and the Future of Work with Cathy Hackl, Futures Intelligence Group
Season 2 Episode 148
Today we’re going to talk about the Future, and more specifically how augmented and virtual reality will play a role in our futures. To help me discu…
5 years, 2 months ago
#147: Creating Repeat Customers with Shep Hyken
Season 2 Episode 147
Today we’re going to talk about a critical component of the customer experience: creating customer loyalty so you have satisfied customers, advocates…
5 years, 2 months ago
#146: Building a Customer-Centric Organization with Ilenia Vidili
Season 2 Episode 146
Today we’re going to talk about building a customer-centric organization, and how to balance profits, technology, and culture while doing so. To help…
5 years, 2 months ago