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#152: Agile Customer Experience with Steve Pappas
Season 2
Episode 152
Published 4 years, 11 months ago
Description
Today we’re going to talk about adaptability and agility in Customer Experience, and how CX is a shared responsibility within an organization. To help me discuss this topic, I’d like to welcome Steve Pappas, Head of US & CMO at Panviva and Host of the Podcast at ScienceOfCX.com.
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