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Understanding customers by simulating them first with Mike Taylor, AskRally
Season 7 Episode 717
Is the most effective way to understand real human behavior to simulate it first?
Agility requires a willingness to test ideas that sound strange at f…
10 months, 1 week ago
#717: Understanding customers by simulating them first with Mike Taylor, Ask Rally
Season 7 Episode 717
Is the most effective way to understand real human behavior to simulate it first?
Agility requires a willingness to test ideas that sound strange at f…
10 months, 1 week ago
Streamlining brand partnerships with Alan Gould, Mutual Markets
Season 7 Episode 716
What if building a brand partnership with a major entertainment property could happen in 5 minutes instead of 6 months—and drive 10x better results? …
10 months, 1 week ago
#716: Streamlining brand partnerships with Alan Gould, Mutual Markets
Season 7 Episode 716
What if building a brand partnership with a major entertainment property could happen in 5 minutes instead of 6 months—and drive 10x better results? …
10 months, 1 week ago
Increasing speed to insights with Sid Banerjee, Medallia
Season 7 Episode 715
What could your CX teams do to strategically move your brand forward if they weren’t tethered to dashboards?
Agility requires CX teams to move beyon…
10 months, 2 weeks ago
#715: Increasing speed to insights with Sid Banerjee, Medallia
Season 7 Episode 715
What could your CX teams do to strategically move your brand forward if they weren’t tethered to dashboards?
Agility requires CX teams to move beyond…
10 months, 2 weeks ago
Keeping up with e-commerce evolution with Lena Moriarty, eTail and Worldwide Business Research
Season 7 Episode 714
One thing is for certain: the world of e-commerce never sits still. But what should retailers be paying attention to now?
Agility requires not only ad…
10 months, 2 weeks ago
#714: Keeping up with e-commerce evolution with Lena Moriarty, eTail and Worldwide Business Research
Season 7 Episode 714
One thing is for certain: the world of e-commerce never sits still. But what should retailers be paying attention to now?
Agility requires not only ad…
10 months, 2 weeks ago
#713: Agentic AI that improves the customer experience, with Manisha Powar, Qualtrics
Season 7 Episode 713
Agility requires more than just speed—it demands relevance and empathy, especially when AI is stepping in to play a bigger role in the customer exper…
10 months, 2 weeks ago
Agentic AI that improves the customer experience, with Manisha Powar, Qualtrics
Season 7 Episode 713
Agility requires more than just speed—it demands relevance and empathy, especially when AI is stepping in to play a bigger role in the customer exper…
10 months, 2 weeks ago