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Employee Financial Wellness as Competitive Advantage with Nico Simko, Clair
Season 6 Episode 535
In today's work environment, financial wellness benefits are increasingly recognized for their role in enhancing employee satisfaction, retention, an…
1 year, 7 months ago
Real-World Application of AI in Marketing and CX with Kathryn Murphy, Twilio
Season 6 Episode 533
As businesses increasingly integrate AI into their marketing and customer experience strategies, understanding the real-world applications and implic…
1 year, 7 months ago
Staying ahead in e-commerce, with Laura Ritchey, CEO, Radial
Season 6 Episode 532
As the retail landscape continues to evolve at a rapid pace, staying ahead of the curve requires keen insights into technological advancements and em…
1 year, 7 months ago
Customer engagement and loyalty in travel with Jeff Zotara, arrivia
Season 6 Episode 531
Today, we’re diving into some crucial aspects of customer engagement and loyalty programs in the travel industry. We'll explore how leading brands ar…
1 year, 7 months ago
Creating valuable CX using Gen AI with Eli Finkelshteyn, Constructor
Season 6 Episode 530
In an era where customer expectations are continually evolving, the intelligent use of technology and data can significantly enhance the user experie…
1 year, 7 months ago
Better software testing for improved CX with Stephen Feloney, Perforce
Season 6 Episode 529
Today we’re going to talk about the impact of software testing on the customer experience, and how rising customer expectations mean that brands need…
1 year, 7 months ago
The role of design in shaping the customer experience with Kaaren Hanson, Chief Design Officer at Chase
Season 6 Episode 528
We are living in an era where customer experience is paramount, and the role of design in shaping that experience cannot be overstated. Joining us to…
1 year, 7 months ago
Optimizing data operations for AI in marketing, with Eric Madariaga, CData
Season 6 Episode 527
Artificial intelligence (AI) has become a pivotal tool for organizations seeking to enhance their marketing strategies and operational efficiency. Ye…
1 year, 7 months ago
Building extraordinary teams with Martin Gonzalez, Google
Season 6 Episode 526
We talk a lot on this show about how it takes people, process, data, and platforms working well together to make a successful company.
Today we’re go…
1 year, 7 months ago
Operationalizing AI in the Enterprise with Peter Roschke, Coherent
Season 6 Episode 525
AI is, of course, at the top of every business leader's mind as questions come up about how it will inevitably fit into their tech stack. The issue h…
1 year, 7 months ago