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#747: Shutterfly's Chip Lewis on building a strong content strategy by listening to customers
#747: Shutterfly's Chip Lewis on building a strong content strategy by listening to customers

Season 7 Episode 747

Is your content strategy guided more by hunches than data?
Agility requires being nimble enough to adapt everything from a single post to key compone…

8 months, 1 week ago

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Personalizing the DTC customer experience with Kelly Soligon, Microsoft
Personalizing the DTC customer experience with Kelly Soligon, Microsoft

Season 7 Episode 746

In a world saturated with marketing messages, how can brands cut through the noise and create truly resonant experiences that go beyond transactions …

8 months, 2 weeks ago

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#746: Microsoft's Kelly Soligon on personalizing the DTC customer experience
#746: Microsoft's Kelly Soligon on personalizing the DTC customer experience

Season 7 Episode 746

In a world saturated with marketing messages, how can brands cut through the noise and create truly resonant experiences that go beyond transactions …

8 months, 2 weeks ago

Short Long
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Digital experience analytics and VOC with Dave Anderson, Contentsquare
Digital experience analytics and VOC with Dave Anderson, Contentsquare

Season 7 Episode 745


Is your brand agile enough for the changing expectations of your customers in a world increasingly driven by AI?


Agility requires more than just fast…

8 months, 2 weeks ago

Short Long
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#745: Digital experience analytics and VOC with Dave Anderson, Contentsquare
#745: Digital experience analytics and VOC with Dave Anderson, Contentsquare

Season 7 Episode 745


Is your brand agile enough for the changing expectations of your customers in a world increasingly driven by AI?


Agility requires more than just fast …

8 months, 2 weeks ago

Short Long
View Episode
Journey management and driving business results with Mark Smith and Raymond Gerber, Institute for Journey Management
Journey management and driving business results with Mark Smith and Raymond Gerber, Institute for Journey Management

Season 7 Episode 744

The customer journey guides the lifetime value of our most important audiences, yet how do we ensure that we are planning, mapping, managing, and opt…

8 months, 2 weeks ago

Short Long
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#744: Journey management and driving business results with Mark Smith and Raymond Gerber, Institute for Journey Management
#744: Journey management and driving business results with Mark Smith and Raymond Gerber, Institute for Journey Management

Season 7 Episode 744

The customer journey guides the lifetime value of our most important audiences, yet how do we ensure that we are planning, mapping, managing, and opt…

8 months, 2 weeks ago

Short Long
View Episode
Always-on collaboration between AI and marketing with Devin Knysz, Salesforce
Always-on collaboration between AI and marketing with Devin Knysz, Salesforce

Season 7 Episode 743

Are marketers ready to relinquish some control and embrace a future where autonomous agents handle complex tasks and act as always-on collaborators?

8 months, 2 weeks ago

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#743: Always-on collaboration between AI and marketing with Devin Kunysz, Salesforce
#743: Always-on collaboration between AI and marketing with Devin Kunysz, Salesforce

Season 7 Episode 743

Are marketers ready to relinquish some control and embrace a future where autonomous agents handle complex tasks and act as always-on collaborators?


A…

8 months, 2 weeks ago

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Making frictionless payments a reality with Peter Galvin, NMI
Making frictionless payments a reality with Peter Galvin, NMI

Season 7 Episode 742

How do we future-proof the digital payment experience so it becomes invisible to customers—yet keep it working harder than ever for brands?
Agility re…

8 months, 3 weeks ago

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