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Back to Basics with Susie Sarich of SusieCakes
Episode 296
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Susie Sarich created SusieCakes for two reasons: 1) to make it easier for women to work in hospitality, and 2) to bring back classic …
2 years, 1 month ago
Brewing Up Customer Loyalty with Nick Newbill of 7 Brew Drive-thru Coffee
Episode 295
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Join Nick Newbill, Marketing Director of 7 Brew Coffee, as he shares his journey from shift lead to marketing leader. At 7 Brew Coffe…2 years, 1 month ago
Selling A Feeling with Scott Lawton
Episode 294
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At the beginning, Scott Lawton didn't know what food he was going to sell at his restaurant concept - but he knew how he wanted it to…
2 years, 1 month ago
Dave's Playbook for a Hot Brand with Jim Bitticks
Episode 293
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Joining us today is Jim Bitticks, President and COO of Dave's Hot Chicken! Have you ever wondered how Dave's became the phenomenon th…
2 years, 1 month ago
Leading with Authenticity with Ricky Richardson of Eggs Up Grill
Episode 292
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Today we talk with Ricky Richardson, a seasoned pro from TGI Fridays who is now leading Eggs Up Grill. Ricky shares practical insight…
2 years, 1 month ago
The Golden (Chick) Rule with Brian Loescher
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Join us as we chat with Brian Loescher, President of Golden Chick Franchising, about the secrets behind a stellar restaurant experien…
2 years, 2 months ago
Continuous Innovation with Craig Dunaway of Penn Station East Coast Subs
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Today's guest is Craig Dunaway, COO of Penn Station East Coast Subs, who shares insights from his 25 years in the restaurant industry…
2 years, 2 months ago
Mastering Marketing in the QSR Industry with Sergio Pérez
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It's Bo time! Today's episode is with Sergio Pérez, Senior Director of Omnichannel at Bojangles, who takes us through his journey fro…
2 years, 2 months ago
Shake Shack's Recipe for Tech-Enhanced Customer Journeys with Dave Harris
Episode 288
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Today we sit down with Shake Shack's CIO, Dave Harris. As you can imagine, he had some great insights on tech stacks, the balance bet…
2 years, 2 months ago
Restaurant Strategy in Action with Jared Cohen
Episode 287
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Why should all of us care if restaurants are adopting a big-picture strategy? Sure, Mcdonald's should have a strategy team, if not an…
2 years, 2 months ago