Podcast Episodes

The Human Side

Season 1 Episode 3

In this episode of Your Five Minute Fix, we explore the part of the job that no website, no review, and no algorithm can replace — the human side of …

5 months ago

View Episode

Episode two overcoming objections

Season 1 Episode 2

Today, we’re breaking down what’s really happening when a customer says, “That’s more than I wanted to spend,” and how a true professional turns that…

5 months, 1 week ago

View Episode

Your Five Minute Fix: overcoming price objections

Season 1 Episode 2

As a professional sales associate, you already know that price objections aren’t really about price. They’re about uncertainty. They’re about risk. T…

5 months, 1 week ago

View Episode

Your Five Minute Fix: Small Episodes. Stronger Skills. Bigger Sales

Season 1 Episode 1

Every principle you’ll hear in this series comes from more than 50 years of proven retail performance — the same techniques used by top salespeople a…

5 months, 1 week ago

View Episode

Your Five Minute Fix: Where your customer finds true VALUE

Season 1 Episode 1

After fifty years in specialty retail, I’ve watched the world change. Customers now walk in after hours of online research. They’ve compared prices, …

5 months, 1 week ago

View Episode