Podcast Episodes
Back to SearchThe Three Types of Customers
Season 1 Episode 9
Let’s take a look at who they are, and more importantly, how to turn each type from shopper to buyer.
5 months ago
The value of your customer brings to brick and mortar
Season 1 Episode 8
Today we’re focusing on the value the customer brings the moment they walk into a brick‑and‑mortar showroom.
5 months ago
The value, your customer brings to brick and mortar. Period.
Season 1 Episode 8
In this episode, we take a closer look at the value the customer brings the moment they walk through your door.
5 months ago
Customer Speak vs. Customer Meaning
Season 1 Episode 7
Today we’re focusing on a skill that separates average associates from true professionals: knowing the difference between what a customer says and wh…
5 months ago
Customer Speak vs Customer Meaning
Season 1 Episode 7
Today we’re focusing on a skill that separates average associates from true professionals: knowing the difference between what a customer says and wh…
5 months ago
Fast Answers : Good? Or Bad?
Season 1 Episode 6
This is Your Five Minute Fix. And this is the episode that reminds you why the best associates aren’t the fastest talkers — they’re the best listener…
5 months ago
Fast Answers - Good? Or Bad?
Season 1 Episode 6
This is Your Five Minute Fix. And this is the episode that reminds you why the best associates aren’t the fastest talkers — they’re the best listener…
5 months, 1 week ago
The Sale You Lost — And What It Taught You
Season 1 Episode 5
Your Five Minute Fix, where actionable ideas help you win the sale by guiding every customer toward the product that matches their personal definitio…
5 months, 1 week ago
The Sale You Lost — And What It Taught You
Season 1 Episode 5
Where actionable ideas help you win the sale by guiding every customer toward the product that matches their personal definition of value. And if the…
5 months, 1 week ago
Probing as a Skill — Before You Can Provide a Solution, You Have to Know the Problem
Season 1 Episode 4
Your Five Minute Fix, where actionable ideas help you win the sale by guiding every customer toward the product that matches their personal definitio…
5 months, 1 week ago