Podcast Episodes
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Details Communicate More than Your Words Do
Season 1 Episode 7
👉 What do your church’s small details communicate to first-time guests?
In this episode of Church Staff Book Club, we unpack Chapter 7 of The Come Bac…
5 months ago
Mistakes are Your Best Chance for Wow
Season 1 Episode 6
🎯 Mistakes will happen. What matters is how your church recovers.
In this episode of Church Staff Book Club, we explore Chapter 6 of The Come Back Eff…
5 months, 1 week ago
Are You the Helper or the Antagonist?
Season 1 Episode 5
In this episode of Church Staff Book Club, Jonathan Malm and Jason Young dive into Chapter 5 of The Come Back Effect: “Think Scene by Scene.” You’ll …
5 months, 2 weeks ago
Distracted Teams Destroy Hospitality
Season 1 Episode 4
The guest doesn’t need you to be perfect. They need you to be present.
In this episode of the Church Staff Book Club, we break down Chapter 4 of The C…
5 months, 3 weeks ago
Known Guests are Welcomed Guests
Season 1 Episode 3
How well do you really know the people showing up at your church?
In this episode of the Church Staff Book Club, we unpack Chapter 3 of The Come Back …
6 months ago
"Welcome" Can't Just Be a Team
Season 1 Episode 2
What makes a guest feel welcome at church? Is hospitality a job description or a culture everyone shares?
In this episode of the Church Staff Book Clu…
6 months, 1 week ago
How You Make People Feel Matters
Season 1 Episode 1
In this first episode, we dive into our own book The Come Back Effect and explore why how people feel at church is just as important as what gets don…
6 months, 2 weeks ago