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MBA1830 Q&A Wednesday: I hate customer support. Should I hire a support manager?
MBA1830 Q&A Wednesday: I hate customer support. Should I hire a support manager?

What do you love least about your business?

More importantly, why?

It’s Q&A Wednesday, and we’re helping one listener decide what to do about Custome…

5 years ago

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MBA1829 Why Do Payments Fail?
MBA1829 Why Do Payments Fail?

If you run an online business, it’ll definitely happen. Sometimes, your customers’ credit cards will be declined. 

But it’s probably not for the reas…

5 years ago

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MBA1828 Guest Teacher – Steph Clarke – How to Get the Most Value From the Books You Read
MBA1828 Guest Teacher – Steph Clarke – How to Get the Most Value From the Books You Read

Books are the greatest investment you can make in yourself.

We’ve always maintained that — it’s why we host regular “Must Read” book review episodes.…

5 years ago

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MBA1827 Why You Should Work On Your Pitch Even If You’re Self Funded + Free Ride Friday
MBA1827 Why You Should Work On Your Pitch Even If You’re Self Funded + Free Ride Friday

Always be ready to pitch.

Don’t need investors? That doesn’t mean you don’t need a solid, succinct pitch. Our own company is 100% self-funded, and Om…

5 years ago

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MBA1826 How to Deal With a Sudden Loss of Revenue
MBA1826 How to Deal With a Sudden Loss of Revenue

Sudden revenue loss is not uncommon. In entrepreneurship, it’s almost inevitable.

Situations change. The big players (think Google, Amazon, etc.) cha…

5 years ago

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MBA1825 Q&A Wednesday: Should I take a dividend or always reinvest in my business?
MBA1825 Q&A Wednesday: Should I take a dividend or always reinvest in my business?

When is it ok to take some profit home?

It’s Q&A Wednesday, and we’ve got a listener with a small — but profitable — software business. It’s doing pr…

5 years ago

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MBA1824 Ecommerce Product Pricing 101
MBA1824 Ecommerce Product Pricing 101

e-Commerce is different.

The model is different. The math is different. So when it comes to figuring out your prices, you have to take what makes e-c…

5 years ago

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MBA1823 Guest Teacher – Lisa Gralnek – How to Integrate Values for Business Growth and Transformation
MBA1823 Guest Teacher – Lisa Gralnek – How to Integrate Values for Business Growth and Transformation

Values: they’re not just for HR documents and mission statements. 

For your company to really be shaped by your values, you have to live them. And it…

5 years ago

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MBA1822 Is WordPress Still The Best Option for Your Website? + Free Ride Friday
MBA1822 Is WordPress Still The Best Option for Your Website? + Free Ride Friday

WordPress is king. Or is it?

We are huge, serious WordPress loyalists. Our websites run on WordPress. Our host, Omar, basically built all of his busi…

5 years ago

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MBA1821 Get Used to Getting Punched in the Face
MBA1821 Get Used to Getting Punched in the Face

Not literally, of course.

It’s one of the most important lessons a life of entrepreneurship has taught us: resilience. Disappointments, failures, inj…

5 years ago

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