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421: Be a game changer with Bobby Marcotte and Bobby Buivid

 

In this episode with Bobby Marcotte and Bobby Buivid,  we discuss how both Bobbys got into the industry, being original, changing the game, creatin…

8 years, 8 months ago

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420: Be a cook who cares with Maria Campbell

In this episode with Maria Campbell, we discuss focusing less on titles and more on "just being", the story behind Cooks Who Care, adaptability, shar…

8 years, 8 months ago

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419: The Creative Process with Karen Page and Andrew Dornenburg


In this episode with Karen Page and Andrew Dornenburg, we discuss the inspiration for their eleven books, following your curiosity, common habits of…

8 years, 8 months ago

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418: #metoo in the restaurant industry with Kate Edwards

In this episode with Kate Edwards, we discuss 1) The unaware customer service rep: folks in open kitchens who are now customer-facing and have to del…

8 years, 8 months ago

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417: Being present with Jonathan Blakeslee

In this episode with Jonathan Blakeslee, we discuss doing something better every day, being patient when waiting for good things to happen, how Blake…

8 years, 8 months ago

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416: Crafting a positive holiday experience with Anese Cavanaugh

 

In this episode with repeat guest Anese Cavanaugh, we discuss how to create a positive holiday experience for yourself and those you love, how taki…

8 years, 8 months ago

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415: 3 common wage violations with Richard Celler

In this episode, Richard Celler dives deep into the topic of common wage violations. Specifically, how tip crediting works, why you need to track you…

8 years, 8 months ago

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414: Being a student of the industry with Mario Del Pero

In this episode with guest, Mario Del Pero we discuss how you need to get better every day, starting with the core customer when opening a restaurant…

8 years, 8 months ago

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413: Turning your team into sales stars with Roger Beaudoin


In this episode with Roger Beaudoin, we discuss building your dream team staff, the three key elements of service, how to get your customers to be y…

8 years, 8 months ago

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412: Focus your energy with Jennifer Desrosiers

In Today's episode, we're joined by repeat guest, Jennifer Desrosiers. Jennifer and I discuss controlling your focus and energy, hiring good people, …

8 years, 8 months ago

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