Podcast Episodes
Back to Search77 How to ask good questions that invite conversations
Season 3 Episode 77
This is the third episode on what makes a good question in conflict situations. We look at the purpose you want your question to serve in the conflic…
1 year, 3 months ago
76 How do you know when to quit trying dialogue?
Season 3 Episode 76
Are there times when trying dialogue is wasted time? A listener mentions our polarized political climate, and asks if dialogue is always the way to a…
1 year, 3 months ago
75 What movie, show or book shows conflict competence done well?
Season 3 Episode 75
It's an accepted truth of the creative community that conflict is story. No conflict, no story. No conflict is boring, not drama. Or no dramatic stor…
1 year, 3 months ago
74 What makes a good question the right question?
Season 3 Episode 74
A good question is the right question for the conflict you’re having. You’ve heard the expression: there’s no such thing as a silly question. But, in…
1 year, 3 months ago
73 Why describe your conflict in story or simile?
Season 3 Episode 73
We remember stories better than we remember lectures. Stories entertain, comfort, explain, build bonds, persuade, and teach, among other connections.…
1 year, 3 months ago
72 What is a good question?
Season 3 Episode 72
A good question increases your chance to get good answers. How you think about a good question and its answer is different in the heat of conflict th…
1 year, 4 months ago
71 Do you have a mediator's mindset?
Season 3 Episode 71
Having a mediator's mindset is a valuable skill in any job, not only in the job officially known as mediation. Conflict management is hard and a soft…
1 year, 4 months ago
70 Three steps to being a better listener, (even when you're upset in the heat of conflict)
Season 3 Episode 70
You already have conflict competencies like good listening. But do you use your best listening skill in the heat of conflict? Here are three steps to…
1 year, 4 months ago
69 How to build trust in yourself
Season 3 Episode 69
Perhaps you've taken the course on how to have have difficult conversations. You know how to do it. But now, in real life, do you trust yourself to a…
1 year, 4 months ago
68 where did your conflict mental map come from?
Season 2 Episode 68
Everyone has at least one conflict mental map; a picture in your mind about how you believe conflict should be conducted, and what you expect of thos…
1 year, 4 months ago