Podcast Episodes

Are Morning Meetings Outdated? Why Daily Team Huddles Will Save Your Lettings Agency!

With busy diaries, constant interruptions and more remote working than ever, it’s no surprise many letting agents are questioning whether daily morni…

8 months, 2 weeks ago

Beaten by a Cheap Agent? How to Compete Without Dropping Your Fee

You’ve just lost a listing to a cut-price online agent charging a third of your fee — now what?

In this episode, I answer a frustrated but familiar qu…

8 months, 2 weeks ago

Too Busy to Grow? Why Outsourcing Might Be the Next Smart Move for Letting Agents

Letting agents are busier than ever, but being busy doesn’t always mean being productive.

In this episode, I’m joined by Jane Scroggs, founder of Beam…

8 months, 2 weeks ago

Burning Out to Build a Business? Here’s the Fix

You’re pouring everything into your agency — 15-hour days, emails at 1am — but your body’s breaking down and your brain’s on autopilot. Is this what …

8 months, 2 weeks ago

Personal Estate Agency Only Works When the Foundations Are Right With Jayne Twiddle

Jayne Twiddle has spent over 25 years in estate agency — from the front desk to national ops director — and now leads operations at TAUK, one of the …

8 months, 3 weeks ago

Landlords Leaving the Market? Here’s How Ambitious Agents Can Turn It Into Growth

Smaller landlords exiting the private rented sector is fast becoming one of the biggest talking points in lettings right now and for many agents, it …

8 months, 3 weeks ago

Working 24/7 and Still Broke? Here’s Why

You’re hustling hard — CRM, social media, door-knocking — and yet the bank balance doesn’t reflect the grind. Sound familiar?

In this episode, I tackl…

8 months, 3 weeks ago

Boundaries, Blueprints, and navigating Rent Smart Wales with a Lettings Powerhouse

How do you build a successful agency from the ground up without losing your mind? Rachel chats with Hannah McCarten, the expert behind McCarten Letti…

8 months, 3 weeks ago

These 5 Rookie Mistakes Make You Look CLUELESS

New to estate agency? Don’t fall into the traps that hold most agents back. In this video, I’ll break down the 5 most common (and costly) mistakes ne…

8 months, 3 weeks ago

From High Street to Self-Employed: What Agents Get Wrong About Success With Craig Stephens

Craig Stephens has seen every side of estate agency — from high street branch manager to franchise owner, online disruptor, and now co-founder of Riv…

8 months, 4 weeks ago