Podcast Episodes
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Back From Break: New Guests, New Tools, Same Subscription Focus
The show went quiet for the summer. It's back, and the next few months are already booked.
I spent the break traveling, running the event business, w…
2 months, 1 week ago
How your best subscribers discover your brand with AI
AI agents are becoming the place your next subscriber starts their search. So how do you get found, and recommended, when a shopper asks ChatGPT inst…
3 months, 2 weeks ago
The Hidden Ceiling Killing Your Subscription Growth
Your subscription program isn't shrinking, but it isn't growing either. You're acquiring exactly as many subscribers as you're losing each month. Tha…
4 months ago
Your BFCM Subscription Playbook Starts in the Summer - Here's What to Do Now
Black Friday is months away - and that's exactly why you should be working on your subscription strategy right now. In this episode, I walk through t…
4 months, 1 week ago
Why Most Subscription Brands Are Afraid of SMS (And What They're Missing)
Most subscription brands avoid SMS because they're afraid it'll remind people to cancel. That fear is costing them long-term LTV. In this episode, I …
4 months, 2 weeks ago
The Ad Buying Math Most Subscription Brands Get Wrong
Most subscription brands are setting a ROAS target and calling it a strategy. Trevor Crump, co-founder of Bestie Media, breaks down why that's leavin…
4 months, 3 weeks ago
How Grüns Built an Exit: LTV, Product, and Retail Done Right
Grüns just got acquired by Unilever - and there are real lessons here for every subscription brand paying attention. In this episode, I break down th…
5 months ago
Stop Obsessing Over Email: The Real Levers for Subscription Retention
Josh Tay has spent years in retention at Common Thread Co., No Limit Email, and now as VP of Strategy at Chronos Agency — and his take on email might…
5 months, 1 week ago