943: True Hospitality: Emotional Connections, Industry Insights, and Concierge Secrets

Season 9

Experience the future of hospitality in this thought-provoking deep dive with Elizabeth Harlow, Chief Brand Officer at Sonesta Hotels!

Discover how …

1 year, 3 months ago

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942: Inside Delmonico's: Secrets of the Legendary Steakhouse

Season 9 Episode 942

Today we're going back in time to the oldest fine dining restaurant in the U.S.; Delmonico's. Managing Partner of DHG, Dennis Turcinovic shares its f…

1 year, 3 months ago

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941: True Hospitality: Emotional Connections, Industry Insights, and Concierge Secrets

Season 9 Episode 941

We're joined by Jamie Cooperstein, author of True Hospitality: Lessons Learned from Behind the Concierge Desk. On this hashtag#novacancynews we talk:…

1 year, 3 months ago

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Transforming Hotel Restaurants: Secrets to F&B Success

Season 9

📄 I'm joined by Steve Palmer, Founder of Indigo Road Hospitality Group, where we discussed rethinking hotel F&B  to drive profitability and create u…

1 year, 3 months ago

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FNA 170: Coury Connection

Season 4 Episode 170

Tonight we welcome the first father and son duo on the show, Paul Coury and Alex Coury of Coury Hospitality. They'll be sharing cocktails and stories…

1 year, 3 months ago

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From Guest Service to Smart Business: How Chris Green Shapes Hospitality Success

Season 9

I was in Houston yesterday and chatted with friend and industry icon W Chris Green. We discuss the evolution of guest service and smart business prac…

1 year, 3 months ago

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940: Why Cash Flow is King in Today's Hospitality Market

Season 9

Today we've got Russ Flicker, Co-Founder and Managing Partner of AWH Partners. He's got the latest scoop on hotel investments, asset management, and …

1 year, 3 months ago

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Unlocking Hospitality Success: The Power of Local Networking

Season 9

Want to fast-track your hospitality career and be in the room where it happens? I'm chatting with Dorothy Roberts, President of the Long Island Hospi…

1 year, 3 months ago

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RainesCo's Big Moves: Growing, Innovating & Building New Deals | Hunter Hotel Conference

Season 9

While at the Hunter Hotel Investment Conference I spoke with Grey Raines and Kerry V. Ranson from Raines Company. They discuss how they've managed to…

1 year, 3 months ago

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Navigating the Year of Hospitality Whiplash

Season 9

📚 While at the Hunter Hotel Investment Conference I chatted with Todd Felsen Felson, President & CEO at OTH Hotels Resorts, an expert hotelier and ma…

1 year, 4 months ago

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