Podcast Episodes
Back to Search993: How Luxury Hotels Win: Cesar Wurm on Reinvention, Experience, and the Power of Connection
Season 9 Episode 993
Luxury hotels operate under constant pressure to deliver — and the leaders who guide them have to stay ahead of the curve.
In this episode, Glenn Hau…
8 months ago
FNA 194: Trippi-ing Over Ourselves
Season 9
The incredible Christine Trippi returns to Friday Night Audit to join Glenn, Craig and Suzanne for some happy hour cocktails and some laughs to kick …
8 months ago
992: The Fastest Fix for Hotel Leadership Shortages
Season 9 Episode 992
When hotels lose key leaders, operations can fall apart fast — and that's where Wenzell & Fisher Hospitality Group comes in. In this episode, Glenn H…
8 months, 1 week ago
The Smart Way to Drive Hotel Profit in Tough Markets
Season 9
Hotel operators face rising costs and tight margins, but smart leadership still drives profit.
I spoke with Steven Moore, CEO of Actabl, about how ho…
8 months, 1 week ago
991: Training the Waldorf Way: The Training Behind the Waldorf-Astoria Reopen
Season 9 Episode 991
Behind every legendary hotel reopening is a team that makes the impossible look effortless.
I spoke with Mary D'Argenis-Fernandez, President of MDA H…
8 months, 1 week ago
Inside the NYU Hotel Tech Report: Best-in-Class vs. All-in-One — What Hoteliers Really Think
Season 9
How do you decide between a best-in-class tech stack and an all-in-one platform?I caught up with Bill Fanning, CRO of Stayntouch, and Klaus Kohlmayr,…
8 months, 1 week ago
990: Behind the Scenes: MGM Resorts and the Precision of F1 Las Vegas
Season 9 Episode 990
From the Formula 1 Grand Prix to Super Bowl weekend, there's no city on Earth that can coordinate large-scale events like Las Vegas — and MGM Resorts…
8 months, 1 week ago
989: Lantern Columbia - How Raines Company Is Redefining Adaptive Reuse and Inclusion
Season 9
Hospitality meets purpose in Lantern Columbia, a stunning adaptive reuse project turning a historic firehouse into a boutique hotel that celebrates i…
8 months, 1 week ago
CoralTree Hospitality on Luxury, Humanity, and the Power of Personal Connection
Season 9
Technology can make a guest's stay smoother — but it's the people who make it memorable.
I spoke with Mike Everett, EVP at CoralTree Hospitality, abo…
8 months, 1 week ago
Asia-Pacific Hotel Boom: What's Driving the World's Largest Pipeline
Season 9
The world's biggest hotel development story isn't in the U.S. or Europe — it's in Asia-Pacific.
I connected with Bruce Ford, SVP at Lodging Econometr…
8 months, 1 week ago