Episode Details
Back to Episodes1015: Inside Black Desert Resort - The Pricing and Demand Playbook
Description
Black Desert Resort shows what "demand drivers" look like when you actually build them. Today we look at Modern luxury on #NoVacancyNews
I walk the property with Nicholas Gold, Managing Director, in Ivins (greater St. George / greater Zion), Utah.
π¨ Nick gives the basics: ~600 keys, restaurants/banquets, pool, spa, and a serious golf operation
β³ They opened just over a year ago and already hosted two PGA tournaments and an LPGA tournament
ποΈββοΈ Nick says three more 18-hole courses are coming, plus a practice facility
π They're building a $60M, 4.5-acre water park for guests and members only
π° We talk why that "velvet rope" access helps residential sales and supports premium transient pricing
π½οΈ Nick's F&B rule stays simple: make it good, then match concepts to the guest profile and the local market
π§βπ€βπ§ Hiring: Nick hires attitude and personality over skills and uses the eye-contact/smile test as the price of entry
π§ The adventure program creates differentiated experiences (including 4x4 access up to a via ferrata)
π§ The spa leans into recovery: cryo, salt inhalation, recovery lounge, sauna/steam, plus outdoor options
ποΈ The resort uses multiple buildings, bell rides, and guest bikes to keep circulation easy at scale
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