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#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck
#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck

Episode 166

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes.

This week features a conversation with Erika Hall on…

1 year ago

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#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy
#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy

Episode 165

Embedded research teams—where UXRs are dedicated to a single product area—are popular. The proximity to design, product, and engineering stakeholders…

1 year, 1 month ago

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#164 - UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft
#164 - UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft

Episode 164

Much of the conversation around AI in UX involves how it will shape and change researchers' work. Today's guest, Jess Holbrook, who leads UX research…

1 year, 2 months ago

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#163 - Creating Mindful Product Experiences with Jay Vidyarthi of Still Ape
#163 - Creating Mindful Product Experiences with Jay Vidyarthi of Still Ape

Episode 163

In this episode, Erin and Ben chat with Jay Vidyarthi, designer, author, and founder at Still Ape. Jay is a leading thinker around designing mindful …

1 year, 2 months ago

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#162 - Empowering PwDR Using Research Education with Daniel Gottlieb of Microsoft
#162 - Empowering PwDR Using Research Education with Daniel Gottlieb of Microsoft

Episode 162

Many research activities are completed by non-researchers, but whose work is benefited from user insights. Generally, these folks—designers, PMs, dev…

1 year, 3 months ago

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#161 - Learn More Faster About Customers with Michael Margolis of GV
#161 - Learn More Faster About Customers with Michael Margolis of GV

Episode 161

This episode is all about learning from customers...early and often. Our guest, Michael Margolis, UX Research Partner at GV (formerly Google Ventures…

1 year, 3 months ago

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#160 - Where Design Thinking Went Wrong with Brett Krajewski of Accelerant Research
#160 - Where Design Thinking Went Wrong with Brett Krajewski of Accelerant Research

Episode 160

In 2022, the UX community experienced a series of convulsions: layoffs, reorgs, and reduced budgets. A common thread throughout was accountability: u…

1 year, 4 months ago

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#159 - Building Cross-Functional Research Impact with Judy Xu of Salesforce
#159 - Building Cross-Functional Research Impact with Judy Xu of Salesforce

Episode 159

Creating strong stakeholder relationships is important for UX researchers at any company. Doing this at "enterprise" companies—large organizations wi…

1 year, 4 months ago

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#158 - Leading Design as a Researcher with Emily Wurgler of McDonald's
#158 - Leading Design as a Researcher with Emily Wurgler of McDonald's

Episode 158

Erin and Carol are joined by Emily Wurgler, Global Director of Experience Design at McDonald's, whose journey has had many moments of evolution and i…

1 year, 4 months ago

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#157 - The Future of Design Collaboration with Andrew Hogan of Figma
#157 - The Future of Design Collaboration with Andrew Hogan of Figma

Episode 157

Few companies are most closely associated with UX design right now than Figma, which not only helps designers get their work done, but serves as a br…

1 year, 5 months ago

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