Podcast Episodes
Back to Search#139 - Content Design and the Power of Simple Language with Erica Jorgensen
Episode 139
How often do you think about content design? The answer, most likely, is: “not enough”.
The work of a Content Designer involves fitting the right word…
2 years, 3 months ago
#138 - Designers as Change Agents with Maria Giudice
Episode 138
“I realized that design is about helping people make sense of the world. And I looked at the world differently then… treating everything like a desig…
2 years, 4 months ago
#137 - Practical Strategies to Foster Customer Obsession with Prayag Narula, CEO and Co-Founder of Marvin
Episode 137
What company isn’t “customer obsessed”? Well, a lot, as it turns out.
That’s not for lack of caring—but building a customer-centric culture is easier…
2 years, 5 months ago
#136 - Designing Generative AI at Notion with Linus Lee
Episode 136
AI is a big part of Notion's strategy for the future of knowledge work, and they're exploring ways to use AI to make people's lives easier.
Linus Lee,…
2 years, 5 months ago
#135 - How to Influence Stakeholders with Strategic Research with Andrea Amorós, Associate Principal Researcher at ADP
Episode 135
“I think people really connect when you are just genuine and not transactional. I think it's much more easy to get to those kind of opportunities bec…
2 years, 6 months ago
#134 - The End of an Era: A Fond Farewell to JH
Episode 134
134 episodes.
That’s how long Awkward Silences has been going with Erin and JH as hosts.
But now it’s time for something new.
JH says goodbye to Awkwar…
2 years, 6 months ago
#133 - Driving Actionable Decisions from Insights with Pejman Mirza-Babaei, UX Research Consultant
Episode 133
As a researcher, you know the value of using research to drive business decisions—but other stakeholders might not. In order to drive action from res…
2 years, 6 months ago
#132 - Unveiling UX Insights with Competitive Research with Rachel Miles, Research Lead at IBM
Episode 132
Competition can be scary. But in UX, competitive research is insightful.
You don’t want to chase your competitors, but you need to know what they are …
2 years, 7 months ago
#131 - Designing Beyond the Product: Systems Thinking with Sheryl Cababa, Chief Strategy Officer at Substantial
Episode 131
In design and UX research, context is king.
Your work doesn’t exist in a vacuum; it’s a part of a wider ecosystem of stakeholders, beneficiaries, and…
2 years, 7 months ago
#130 - The Art of Great Facilitation for Better Collaboration with Marsha Acker, Founder and CEO of TeamCatapult
Episode 130
There are 6 key qualities for great facilitation:
Starting with your core beliefsMaintaining neutralityStanding in the stormHonoring the wisdom of the…2 years, 7 months ago