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#181 - Why We Need Design Now More Than Ever with Karl Randay of 383
Episode 195
Ben Wiedmaier sits with Karl Randay, Experience Director at 383, to explore how designers can stay relevant in an increasingly automated world. Karl …
4 months, 3 weeks ago
#180 - What to Fix in '26 with Maria Rosala of NN/g & John Whalen of Brilliant Experience
Episode 194
Ben is joined by Maria Rosala from Nielsen Norman Group and John Whalen from Brilliant Experience to wrap up 2025 and make some predictions for 2026.…
5 months, 1 week ago
#179 - The Future of Research Operations with Kate Towsey LIVE
Episode 193
Erin May sits down with Kate Towsey, founder of Cha Cha Club and author of Research That Scales, for Research Ops Appreciation Week. Kate shares insi…
5 months, 3 weeks ago
#178 - How to Measure What Matters with Lyndsi Lee of Turnitin
Episode 192
Ben talks with Lyndsi Lee, UX Manager at Turnitin, about moving beyond traditional metrics like NPS and CSAT to measure user experiences more effecti…
6 months ago
#177 - From Informing to Influencing with Shalin Pei & Natalie Golub of Coinbase
Episode 191
Ben is joined by Shalin Pei, Head of Design and Research and Natalie Golub, Head of UXR , both from Coinbase's Base product. Base is part of the cryp…
6 months, 2 weeks ago
#176 - Building a Research Program from the Ground Up ft. Microsoft Azure Data
Episode 190
Erin is joined by Samira Jain, Serena Hillman, and Jackie Ianni from Microsoft Azure Data to discuss how they built the Swift Research Lab over the p…
7 months ago
#175 - The Scourge of Wasted Research with Jake Burghardt of Integrating Research
Episode 189
Ben sits down with Jake Burghardt from Integrating Research to discuss his new book Stop Wasting Research and how organizations can maximize the prod…
7 months, 2 weeks ago
# 174 - Qualitative Research's Enduring Impact with Nancy Baum of C+R Research LIVE
Episode 188
The popularity of AI moderation tools, increased attention on "big" data sets (and streams), and the ongoing uncertainty in the research job market h…
7 months, 3 weeks ago
Research Ops 2.0, Episode 5: The People of ResearchOps
Episode 187
In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds…
8 months ago
Research Ops 2.0, Episode 4: Building Enduring Systems Amidst Constant Change
Episode 185
In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds…
8 months, 2 weeks ago