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How We Improve Service and Profits with AI - Roman Pedan, Kasa
In this episode, Roman Pedan, the Founder and CEO of Kasa, explains how the company uses cutting-edge artificial intelligence (AI) technology to impr…
2 years, 4 months ago
Question Everything If You Want To Stand Out (Our Story With Guest Communication Technology) - Roman Pedan, Kasa
Roman Pedan is the Founder & CEO of Kasa, and in this episode shares how they challenge commonly accepted trends - including in hotel technology - to…
2 years, 4 months ago
Building A More Efficient Hotel Operating Model - Roman Pedan, Kasa
In this episode, Roman Pedan, the Founder & CEO of Kasa, explains how they are reshaping the hospitality landscape through an innovative approach to …
2 years, 4 months ago
Learning To Be A "Hall of Fame Host" - Roman Pedan, Kasa
Roman Pedan is the Founder & CEO of Kasa, one of the fastest-growing hotel operators in the industry. In an earlier conversation with Brandon Sedloff…
2 years, 4 months ago
Why McKinsey's Ryan Mann Sees So Much Potential in Hospitality Now
Ryan Mann is a Partner at McKinsey & Company. In this episode, he shares his personal journey and professional insights that are shaping the industry…
2 years, 4 months ago
“We Made Luxury Touchable”: How Hotel Nikko Goes Above and Beyond for Dogs and Their Humans - Anna Marie Presutti, Hotel Nikko San Francisco
Join us on this heartwarming episode of Hospitality Daily as we explore how Hotel Nikko San Francisco has redefined pet-friendly accommodations. Host…
2 years, 4 months ago
Offering Hope Through Hospitality: How We Worked with St. Giles Hotels to Create Opportunities for our Community - Greg Früchtenicht, Saira Hospitality
Greg Früchtenicht is the Chief Operating Officer at Saira Hospitality, and in this episode, he shares the origin and implementation of a transformati…
2 years, 4 months ago
How The World's Best Hotels Deliver Exceptional Service - Ryan Mann, McKinsey & Company
Ryan Mann is a Partner at McKinsey & Company and shares insights from their latest research article, "How the world’s best hotels deliver exceptional…
2 years, 4 months ago
Building Bridges: Hospitality Leadership Across Cultures (Anna Marie Presutti and David Arraya)
Anna Marie Presutti, Vice President and General Manager of Hotel Nikko San Francisco, and David Arraya, a seasoned general manager with a background …
2 years, 4 months ago
Omotenashi: Lessons in Japanese-Inspired Hospitality For Us All - Anna Marie Presutti, Hotel Nikko San Francisco
Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco. In this episode, she shares a Japanese concept and approach t…
2 years, 4 months ago