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“We Made Luxury Touchable”: How Hotel Nikko Goes Above and Beyond for Dogs and Their Humans - Anna Marie Presutti, Hotel Nikko San Francisco
“We Made Luxury Touchable”: How Hotel Nikko Goes Above and Beyond for Dogs and Their Humans - Anna Marie Presutti, Hotel Nikko San Francisco

Join us on this heartwarming episode of Hospitality Daily as we explore how Hotel Nikko San Francisco has redefined pet-friendly accommodations. Host…

2 years, 3 months ago

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Offering Hope Through Hospitality: How We Worked with St. Giles Hotels to Create Opportunities for our Community - Greg Früchtenicht, Saira Hospitality
Offering Hope Through Hospitality: How We Worked with St. Giles Hotels to Create Opportunities for our Community - Greg Früchtenicht, Saira Hospitality

Greg Früchtenicht is the Chief Operating Officer at Saira Hospitality, and in this episode, he shares the origin and implementation of a transformati…

2 years, 3 months ago

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How The World's Best Hotels Deliver Exceptional Service - Ryan Mann, McKinsey & Company
How The World's Best Hotels Deliver Exceptional Service - Ryan Mann, McKinsey & Company

Ryan Mann is a Partner at McKinsey & Company and shares insights from their latest research article, "How the world’s best hotels deliver exceptional…

2 years, 3 months ago

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Building Bridges: Hospitality Leadership Across Cultures (Anna Marie Presutti and David Arraya)

Anna Marie Presutti, Vice President and General Manager of Hotel Nikko San Francisco, and David Arraya, a seasoned general manager with a background …

2 years, 3 months ago

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Omotenashi: Lessons in Japanese-Inspired Hospitality For Us All - Anna Marie Presutti, Hotel Nikko San Francisco
Omotenashi: Lessons in Japanese-Inspired Hospitality For Us All - Anna Marie Presutti, Hotel Nikko San Francisco

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco. In this episode, she shares a Japanese concept and approach t…

2 years, 3 months ago

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What Are We Getting Wrong About The Hotel General Manager Role? (with Anna Marie Presutti, Hotel Nikko San Francisco)
What Are We Getting Wrong About The Hotel General Manager Role? (with Anna Marie Presutti, Hotel Nikko San Francisco)

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco, and in this episode explains a misconception she used to have…

2 years, 3 months ago

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How I Learned To Listen (And Lead) Well - Anna Marie Presutti, Hotel Nikko San Francisco
How I Learned To Listen (And Lead) Well - Anna Marie Presutti, Hotel Nikko San Francisco

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco, and in this episode shares advice she received early in her c…

2 years, 3 months ago

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Uniting Voices To Tell The Story of San Francisco On The World Stage - Anna Marie Presutti, Hotel Nikko San Francisco
Uniting Voices To Tell The Story of San Francisco On The World Stage - Anna Marie Presutti, Hotel Nikko San Francisco

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco. She's also the Board Chair and Chair of the Executive Committ…

2 years, 3 months ago

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My Story from Disney to Hospitality Leadership - Anna Marie Presutti, Hotel Nikko San Francisco
My Story from Disney to Hospitality Leadership - Anna Marie Presutti, Hotel Nikko San Francisco

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco. She has been recognized as one of the most influential leader…

2 years, 3 months ago

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2 changes coming to this podcast (would love your feedback)
2 changes coming to this podcast (would love your feedback)

I'm planning to make two changes to this podcast moving forward and would love your feedback:

Email me: josiah@ [hospitalitydaily]Leave me a message h…

2 years, 3 months ago

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