Episode Details

Anna Marie Presutti, Vice President and General Manager of Hotel Nikko San Francisco, and David Arraya, a seasoned general manager with a background in managing hotels across continents, discuss the intricacies of navigating, managing, and leading within diverse cultural environments in the hospitality industry. 

Listen now to learn:

• Effective strategies for navigating cultural diversity in hospitality
• The importance of humility and adaptability in leadership
• Practical tips for integrating into new cultural settings

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands