Podcast Episodes
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Frontline Views on Hospitality Careers and AI in Service - Victoria Gordon, Timber Cove Resort
In this episode, Victoria Gordon, Front-of-House Manager at Timber Cove Resort, shares her journey from front desk agent to manager and offers her un…
1 year, 8 months ago
Lessons from New York City Women in Hospitality That Apply Anywhere - Joli Barfield
In this episode, Joli Barfield, founder of New York City Women in Hospitality, shares her inspiring story of starting the organization and offers val…
1 year, 8 months ago
How to Stay Inspired and Avoid Burnout in Hospitality - Joli Barfield, Montage International
In this episode, Joli Barfield, Cluster Director of Learning at Montage International, shares her insights on managing burnout in the hospitality ind…
1 year, 8 months ago
Revving Up Hospitality: Hilton, McLaren, and Creative Brand Collaborations - Oral Muir, Hilton
In this episode, Oral Muir, Vice President of Partnerships, Experiences, and Distribution at Hilton, shares insights into how Hilton leverages creati…
1 year, 8 months ago
Turning Rejections into Referrals: Solving Hospitality's Talent Crisis - Greg Früchtenicht, Saira Hospitality
In this episode, Greg Früchtenicht, Chief Operating Officer at Saira Hospitality, shares how his team is transforming the hospitality hiring process …
1 year, 8 months ago
Thanksgiving Special: Gratitude Lessons from Hospitality Leaders with Brian Proctor
In this episode, Brian Proctor, Principal at Leeds Hospitality Group and host of Tuesday’s Thanks, shares how gratitude has shaped his life, career, …
1 year, 8 months ago
Engineering Training & Mentorship at The Hoxton, Downtown LA
In this episode, the team from The Hoxton, Downtown LA, shares what they’ve learned about building high-performing hotel teams, fostering mentorship,…
1 year, 8 months ago
Rethinking Timeshares: How Flexibility and Experiences Drive Generational Loyalty - Derek De Salvia, Hilton Grand Vacations
In this episode, Derek De Salvia, Executive Vice President and Chief Customer Officer at Hilton Grand Vacations, shares how HGV is redefining vacatio…
1 year, 8 months ago
Behind the Scenes of Montage’s World-Class Training Programs - Joli Barfield, Montage International
In this episode, Joli Barfield, Cluster Director of Learning at Montage International, shares her journey from education to hospitality training and …
1 year, 8 months ago
From Tradition to Tomorrow: Meet The Future of Hospitality (Masho Khabazashvili)
In this episode, Masho Khabazashvili shares how her Georgian heritage and involvement with the CHLA Hospitality Foundation have shaped her approach t…
1 year, 8 months ago