Podcast Episodes
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Beyond Buzzwords: The Truth about Guest Experience - Danica Smith
In this episode, Danica Smith, Founder of MorningStar GX, shares her insights on the enduring power of focusing on guest experience in the hospitalit…
1 year, 9 months ago
The Human Side of Hotel Tech: A GM's Perspective - Justin Rodriguez, Shashi Hotel
In this episode, Justin Rodriguez, General Manager at the Shashi Hotel, shares insights on how technology is transforming the hospitality experience …
1 year, 9 months ago
Beyond Beautiful: How Luxury Hotels Create Emotional Connections - Maria Loleyt
In this episode, Maria Loleyt, CEO of Plurana, shares her insights into what makes luxury hotels exceptional based on interviews with dozens of hotel…
1 year, 9 months ago
What Hotels Can Learn from Portland's Immersive Art Experiences - Teddy Albertson
In this episode, Teddy Albertson shares how blending creativity with practicality can transform spaces, revitalize cities, and create unique, memorab…
1 year, 9 months ago
Get Out and Experience New Things - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares how stepping out of your comfort zone and immersing yourself in new experiences can spa…
1 year, 9 months ago
The Evolution of Motivations in Hospitality: Lessons from the 1980s to Today - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares insights into the evolution of hospitality innovation and how it can shape the future o…
1 year, 9 months ago
Beyond Bars and Clubs: The Night I Saw the Future of Social Spaces - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares the story of an eye-opening experience that redefined his understanding of wellness and…
1 year, 9 months ago
Breaking Free from Holiday Inn: Why I Stopped Playing It Safe to Redefine Hospitality - Eric Jafari, AENDRE Group
In this episode, Eric Jafari, founder of AENDRE Group, shares his journey from a stable career in real estate investment to redefining hospitality th…
1 year, 9 months ago
How Focusing on Operations Drove Demand and Revenue for Me as a Hotel Group Commercial Leader - Adele Gutman
In this episode, Adele Gutman, the former head of sales, marketing, and revenue at The Library Hotel Collection, shares her journey of driving guest …
1 year, 9 months ago
Stop Fighting Fires: Building a Culture of Problem Solvers in Your Hotel - Adele Gutman
In this episode, Adele Gutman shares insights on effectively responding to hotel guest feedback to prevent future issues and improve guest satisfacti…
1 year, 9 months ago