Episode Details
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Stop Fighting Fires: Building a Culture of Problem Solvers in Your Hotel - Adele Gutman
Published 1 year, 8 months ago
Description
In this episode, Adele Gutman shares insights on effectively responding to hotel guest feedback to prevent future issues and improve guest satisfaction and team morale.
Watch Us Build an AI Bot to Answer Hotel Reviews (YouTube)
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands