Podcast Episodes
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The Year of the Operator: What 2025 Revealed (And Why Operations Will Drive Us Forward) - Josiah Mackenzie
In this solo episode, Josiah shares why 2025 became the “Year of the Operator,” drawing on newly released hotel performance data and trends seen acro…
8 months, 1 week ago
Building the Third Place: How We're Designing Food Halls People Love - Ryan Magnon, Ithaka Hospitality Partners
In this episode, Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, shares how his team is reimagining food halls as vibrant “third…
8 months, 2 weeks ago
The Era of the Operator: Why Constant Improvement Defines Great Hospitality Leadership Today - Ryan Magnon, Ithaka Hospitality Partners
In this episode, Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, explains why strong operations are defining hospitality perform…
8 months, 2 weeks ago
What Hotels Can Learn from Chick-fil-A's Culture of Excellence - Ryan Magnon, Ithaka Hospitality Partners
Ryan Magnon, now Chief Operating Officer at Ithaka Hospitality Partners, draws on nearly 14 years at Chick-fil-A to explain what hotels can learn fro…
8 months, 2 weeks ago
My Air Force Lesson: I Didn’t Have All the Answers, but My Team Did - Ryan Magnon, Ithaka Hospitality Partners
Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, returns to explore the early experiences that shaped his approach to leadership …
8 months, 2 weeks ago
How Baseball Taught a Future Hotel COO Time Management and Hospitality - Ryan Magnon, Ithaka Hospitality Partners
Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, shares how his early experience as a bat boy for the Atlanta Braves shaped his a…
8 months, 3 weeks ago
The Next Big Wave: AI, Energy, and Human Potential - Chet Pipkin
In this final episode of our series with Chet Pipkin, founder of Belkin and an investor and advisor shaping innovation in education, sustainability, …
8 months, 3 weeks ago
Leadership, Culture, and the Biggest Risk Leaders Face – Chet Pipkin, Desolation Hotel
Chet Pipkin built Belkin into a billion-dollar global company, and today, he’s applying those same leadership principles in hospitality through Desol…
8 months, 3 weeks ago
My Formula for "Effortless" Hospitality Tech - Chet Pipkin, Desolation Hotel
Chet Pipkin, founder of Belkin and Desolation Hotel, shares how he’s bringing decades of experience building one of the world’s largest consumer tech…
8 months, 3 weeks ago
Designing a Hotel Full of 'Aha' Moments - Chet Pipkin, Desolation Hotel
When Chet Pipkin moved from founding Belkin to creating Desolation Hotel, he brought with him a deep curiosity about how people experience the world—…
8 months, 3 weeks ago