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Let's Learn from Sonder: Insights for Owners, Operators, Brands & Tech Companies - Rob Blood, Lark
Rob Blood, founder and chairman of Lark, joins the show to reflect on the collapse of Sonder and what it revealed for owners, operators, brands, and …
8 months, 1 week ago
How AI Now Takes 80% of Our Front Desk Calls - Tony Roumph, Argonaut Hotel
In this episode, Tony Roumph, Managing Director of Argonaut Hotel in San Francisco, shares a practical look at how his team balances timeless hospita…
8 months, 2 weeks ago
Why Mentorship Beats Micromanagement in Hotels - Tony Roumph, Argonaut Hotel
In this episode, Tony Roumph, Managing Director of Argonaut Hotel in San Francisco, shares why mentorship produces stronger leaders than micromanagem…
8 months, 2 weeks ago
"He Gave Me the Opportunity to Fail, and That Changed Everything" - Tony Roumph, Argonaut Hotel
In this episode, we hear the career journey of Tony Roumph, Managing Director of Argonaut Hotel in San Francisco, and the formative leadership lesson…
8 months, 2 weeks ago
How Community Engagement Is Driving San Francisco's Recovery - Tony Roumph, Argonaut Hotel [San Francisco Sundays]
In this episode of San Francisco Sundays, Josiah sits down with Tony Roumph, Managing Director of Argonaut Hotel, to talk about what community engage…
8 months, 2 weeks ago
Hotel Tech & AI Deep Dive With Mews Founder Richard Valtr [Sponsor Bonus]
In this episode, Mews founder Richard Valtr shares a practical look at how AI is reshaping hotel operations, guest experience, and revenue strategy. …
8 months, 3 weeks ago
"Calmxiety": Leading Hospitality Through AI with Clarity - Monika Nerger
In this episode, Monika Nerger, former Group Global Chief Information Officer at Mandarin Oriental Hotel Group, shares a leadership perspective on AI…
8 months, 3 weeks ago
How We Led Digital Transformation at Mandarin Oriental by Putting Brand First - Monika Nerger
In this episode, Monika Nerger, former Group Global Chief Information Officer at Mandarin Oriental, shares how she led a large-scale digital transfor…
8 months, 3 weeks ago
Why Managing From Your Office is Costing You Money - Craig Poole
In this episode, Craig Poole, a three-time Hilton Connie Award winner and AHLA’s General Manager of the Year, shares why returning to the basics of h…
8 months, 3 weeks ago
It's Time to Go Back to the Basics in Hospitality - Craig Poole
In this episode, Craig Poole, a three-time Hilton Connie Award winner and AHLA’s General Manager of the Year, shares why it’s time to go back to the …
8 months, 3 weeks ago