Podcast Episodes
Back to SearchThe Secrets to Happiness at Work: Purpose and Fulfillment at Work and Beyond | Tracy Brower
Season 1 Episode 43
Is joy too much to ask of work? Viral trends like the Great Resignation and Quiet Quitting have made it seem like work and life are at odds. Having s…
3 years, 4 months ago
Jobs to Be Done Theory: How To Build Customer Needs Into Every Part Of Your Business | Jim Kalbach
Season 1 Episode 42
Jim Kalbach wrote the book on the jobs to be done research methodology (JTBD). Jim argues persuasively, that JTBD is way more than a tool for underst…
3 years, 4 months ago
Why We Buy: The Science of Consumer Behavior Explained | Paco Underhill
Season 1 Episode 41
From the layout of the supermarket to the colors and packaging of products, companies are constantly shaping and adapting to a mix of human nature an…
3 years, 4 months ago
The Platform Business Model: Creating Ecosystems for Value Exchange | Alex Komoroske
Season 1 Episode 40
Platform businesses like Uber, Etsy, and Airbnb bring together customers who have complementary needs to a place where they can exchange value with o…
3 years, 4 months ago
Escaping the Echo Chamber: Local Voices Share What Work is Really Like Around The World | Gregory Warner
Season 1 Episode 39
As an international correspondent for NPR, Gregory Warner has lived and worked in some of the highest conflict areas in recent memory. He has climbed…
3 years, 5 months ago
Beyond HR: Human Development in the Era of Shareholder Capitalism | Bob Aubrey
Season 1 Episode 38
Dr. Bob Aubrey is a pioneer of human development in Asia, striving to increase opportunities at work and improve the employee experience across borde…
3 years, 5 months ago
Willful Blindness: Confronting The Challenge of Business Ethics | Margaret Heffernan
Season 1 Episode 37
Businesses have long fragmented work and home life, searching for employees that fit the mold instead of molding work around their employees. As a gl…
3 years, 5 months ago
Love Your Customers: How Customer Loyalty Trumps Profit Accounting as a Measurement of Longterm Business Health | Fred Reichheld Revisted
Season 1
Today we are featuring Fred Reichheld. Named by The Economist as the "high priest" of loyalty, Fred is the creator of the Net Promoter Score (NPS).
Mo…
3 years, 5 months ago
Marshall Goldsmith: What I’ve Learned From 40 Years of Coaching the World’s Most Successful Business Executives
Season 1 Episode 36
Marshall Goldsmith has coached over 150 millionaires, successful entrepreneurs, and C-suite executives including the CEO of Pfizer, the former Presid…
3 years, 5 months ago
Creating Organizational Change with Trauma-Informed Management | Shalini Verma Revisited
Season 1
Inspiring individual or organizational change is one of the hardest things for any leader or manager to accomplish.
According to Shalini Verma, a high…
3 years, 5 months ago