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The Art of Transformation: Experience Design for Transformative Experiences | Claus Raasted and Paul Bulencea

Season 1 Episode 53

Claus Raasted and Paul Bulencea are dedicated to the art of transformation. Their immersive 5-day event, known as the College of Extraordinary Experi…

3 years, 1 month ago

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Rethinking Career Design: How Traditional Education Set Up a Generation to Fail, and How to Course Correct Today | Farouk Dey

Season 1 Episode 52

Higher education is supposed to help students develop skills, explore new possibilities, and design a brighter future. Instead, most students are for…

3 years, 2 months ago

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Digital Nomadism: Thriving in the Age of Global Remote Work | Rowena Hennigan

Season 1 Episode 51

Rowena Hennigan was working from home in Ireland when her daughter began to develop chronic asthma. As things worsened, she was forced to make a dras…

3 years, 2 months ago

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Designing Your Life: How to Use Design Principles to Get What You Want in Work and Life | Bill Burnett

Season 1 Episode 50

From the kitchen table to self-driving cars, everything in our lives was designed by someone who wanted to solve a problem. If we can design everythi…

3 years, 2 months ago

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Beyond Self-Care: Tackling the 6 Chronic Stressors That Cause Workplace Burnout | Christina Maslach

Season 1 Episode 49

Dr. Christina Maslach is on a mission to redefine how we tackle burnout at work. For over 35 years, Dr. Maslach has researched the far reaching costs…

3 years, 2 months ago

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Dehumanization Is a Feature of Gig Work, Not a Bug | Eric Anicich

Season 1 Episode 48

Eric Anicich was a USC professor with 18 consecutive journal article rejections on his desk. Not knowing where to turn to professionally, he decided …

3 years, 3 months ago

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Matt Higgins: Burn the Boats, How Plan B Holds You and Your Company Back From Achieving Your Potential

Season 1 Episode 47

Matt Higgins was a struggling teen, working at McDonald’s for $3.75/hr to put food on the table for his ailing mother. When he saw the pay increase o…

3 years, 3 months ago

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Rooted in Violence: Wrestling With the Dark History of HR as We Work Towards a Brighter Future | Melissa Swift

Season 1 Episode 46

Over the last century, the world of work has changed extensively. We’ve experienced growth in the service sector, increased participation of women an…

3 years, 3 months ago

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Building a Customer Movement: A Pragmatic Guide to Customer Experience Management | Alain Thys

Season 1 Episode 45

Alain Thys is an experience architect who has positively impacted half a billion customers and over 350,000 employees worldwide. Working with top bra…

3 years, 3 months ago

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Seth Godin: We Are in a Race to the Bottom. Wake Up, and Shake Off Your Indoctrination!

Season 1 Episode 44

Industrial capitalism has treated workers like marionettes breaking down work into discreet, disconnected, repeatable actions. It loves uniformity an…

3 years, 4 months ago

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