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Your Market Doesn't Matter: How David Utterback Built a Sushi Empire in a Landlocked State
Your Market Doesn't Matter: How David Utterback Built a Sushi Empire in a Landlocked State

Season 15 Episode 163

Most chefs want more creativity. David Utterback wanted more control.

After 13 years helping grow a sushi brand from one shop to a $175M empire, he wa…

8 months, 3 weeks ago

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Leading with Borrowed Tradition: Sarah Thompson on Culture, Craft, and Owning the Room
Leading with Borrowed Tradition: Sarah Thompson on Culture, Craft, and Owning the Room

Season 15 Episode 162

What if your biggest opportunity wasn’t the one you planned for, but the one that forced you to prove you belonged?

For Sarah Thompson, leading a fine…

8 months, 4 weeks ago

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It’s Not About the Food: John Terzian & Brian Toll on Why the Most Powerful Hospitality Brands Are Built on Social Engineering
It’s Not About the Food: John Terzian & Brian Toll on Why the Most Powerful Hospitality Brands Are Built on Social Engineering

Season 15 Episode 161

What if your entire career started with being told you were too nice to succeed?

For John Terzian and Brian Toll, that’s exactly how it began. These a…

9 months ago

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Build the People, Then the Brand: Scott Redler on Culture, Accountability, and Scalable Success
Build the People, Then the Brand: Scott Redler on Culture, Accountability, and Scalable Success

Season 15 Episode 160

What if the real reward in restaurants isn’t the exit, but the impact?

Scott Redler didn’t just co-found Freddy’s Frozen Custard & Steakburgers, he sc…

9 months ago

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Office Hours: How Guests Decide Where to Eat
Office Hours: How Guests Decide Where to Eat

Season 1 Episode 38

I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scali…

9 months, 1 week ago

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Resilience Is Unnecessary: Catarina Bill on Building Real Support for Hospitality Workers
Resilience Is Unnecessary: Catarina Bill on Building Real Support for Hospitality Workers

Season 15 Episode 159

What if resilience is just a code word for neglect?

Catarina Bill of Southern Smoke is calling BS, and doing something about it. Born into the back-of…

9 months, 1 week ago

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Restaurants Aren’t About Food, They’re About People: David Youngberg’s Playbook for Longevity
Restaurants Aren’t About Food, They’re About People: David Youngberg’s Playbook for Longevity

Season 15 Episode 158

What if the best leadership training didn’t come from business school, but from the brutal discipline of an Ironman?

David Youngberg didn’t start tria…

9 months, 1 week ago

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Office Hours: Doing Less To Earn More
Office Hours: Doing Less To Earn More

Season 1 Episode 37

I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scali…

9 months, 2 weeks ago

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Invisible Work, Unshakable Standards: Wesley Sohn on Engineering Scalable Hospitality
Invisible Work, Unshakable Standards: Wesley Sohn on Engineering Scalable Hospitality

Season 15 Episode 157

What if the best hospitality isn’t taught – it’s demonstrated, brick by brick?


Wesley Sohn didn’t just walk away from a promising finance career, he r…

9 months, 2 weeks ago

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When Staying Small Wins: Fred Piehl on Profit, Joy, and Running Restaurants That Don’t Own You
When Staying Small Wins: Fred Piehl on Profit, Joy, and Running Restaurants That Don’t Own You

Season 15 Episode 156

What if staying small was actually the boldest move you could make in restaurants?

Fred Piehl didn’t come to San Diego chasing an empire; he came with…

9 months, 2 weeks ago

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