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Hamed Mazrouei: Thin Margins Are a Lie
Hamed Mazrouei: Thin Margins Are a Lie

Season 15 Episode 219

What if the thin margins crushing your restaurant aren't the industry's fault at all?


Hamed Mazrouei came into restaurants as a total outsider. He bui…

2 months, 1 week ago

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Ryan Volberg: Double Revenue Without New Guests
Ryan Volberg: Double Revenue Without New Guests

Season 15 Episode 218

What if the new customers you keep chasing are the reason your restaurant isn't growing?

Ryan Volberg has spent more than two decades building the too…

2 months, 2 weeks ago

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Adam Weisblatt: How Smaller Restaurants Win
Adam Weisblatt: How Smaller Restaurants Win

Season 15 Episode 217

What if the smartest way to grow in a market full of closures is to keep every restaurant small?

Adam Weisblatt co-founded Last Word Hospitality and t…

2 months, 2 weeks ago

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Jon Murray: Get More Profit From Your People
Jon Murray: Get More Profit From Your People

Season 15 Episode 216

What if spending more on your staff is the fastest path to a more profitable restaurant?


Jon Murray washed dishes at Applebee's and spent six years in…

2 months, 3 weeks ago

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Tobin Ellis: Your Labor Problem Is a Design Problem
Tobin Ellis: Your Labor Problem Is a Design Problem

Season 15 Episode 215

What if your biggest profit leak is hiding behind the bar, in the engine your guests never see?

Tobin Ellis spent 30 years behind the stick before he …

2 months, 3 weeks ago

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Helen Johannesen: Ownership Isn't the Win You Think
Helen Johannesen: Ownership Isn't the Win You Think

Season 15 Episode 205

What if owning a restaurant isn’t the win you think it is, but a risk most people misunderstand?

Helen Johannesen didn’t just step into ownership, she…

2 months, 3 weeks ago

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Brendan and Bianca Shah: Collaborate, Don’t Compete
Brendan and Bianca Shah: Collaborate, Don’t Compete

Season 15 Episode 214

What if the smartest thing you can do with your single biggest advantage is hand it to the competition?


Brendan and Bianca Shah run Chado Tea Room and…

3 months ago

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Jeremy Lett: The Product Failed, Not You
Jeremy Lett: The Product Failed, Not You

Season 15 Episode 213

What if the real thing holding your restaurant back is your refusal to trust your own taste?

Jeremy Lett spent 26 years at Bloomin' Brands building fo…

3 months ago

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Seth Gerber: Your Restaurant Is a Factory
Seth Gerber: Your Restaurant Is a Factory

Season 15 Episode 212

What if you can't actually manage your people, and every hour you spend trying is the reason your restaurant won't scale?


Seth Gerber co-owns MIDA, a …

3 months, 1 week ago

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Harry Posner & Natalie Dial: Put Staff Before Guests
Harry Posner & Natalie Dial: Put Staff Before Guests

Season 15 Episode 211

What if the conventional wisdom about putting customers first is the very reason your restaurant keeps losing good people?

Harry Posner and Natalie Di…

3 months, 1 week ago

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