Podcast Episodes
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Office Hours: Expansion Is the Fastest Way to Go Broke
Season 1 Episode 29
I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scali…
1 year ago
AI Isn’t Replacing Your Team, It’s Saving Them: Devana Bhargava on Tech That Respects Hospitality
Season 15 Episode 141
What if AI could make your restaurant more human, not less?
That’s the bold idea Devana Bhargava is betting on. As a product leader at Yelp, she’s ret…
1 year ago
Built to Serve, Not Sell: Darren Spicer’s Playbook for Turning Coffee Into Community
Season 15 Episode 132
Does the world really need another coffee shop?
That’s the question Darren Spicer had to answer before walking away from a six-figure career to start …
1 year ago
Office Hours: Events Are Fake Marketing
Season 1 Episode 28
I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scali…
1 year ago
Scaling Through Saturation: Aaron Bludorn on Mastering Occasion
Season 15 Episode 131
How do you define luxury? What if it isn’t about white tablecloths—but about meeting every guest, every need, every time?
Aaron Bludorn didn’t just op…
1 year ago
Stop Worshiping ‘Consistency:’ How Yann de Rocheford Scaled by Systemizing Vibe
Season 15 Episode 130
Everyone says restaurants are about food, service, or scale. But what if it’s really about emotional engineering?
Yann didn’t come from the kitchen. H…
1 year ago
Office Hours: Design Each Daypart as Its Own Business
Season 1 Episode 27
I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scali…
1 year ago
You Don’t Have to Be L.A. to Be Legendary: Eric Bost on Building Fine Dining Outside the Bubble
Season 15 Episode 129
Eric Bost built something remarkable in LA. Then, like so many, he lost it to the pandemic. But what came next wasn’t a pivot. It was a complete rein…
1 year ago
Grow Deep, Not Wide: Mark Rampolla’s Five-Year Rule for Building Brands That Last
Season 15 Episode 128
What if your next move isn’t another location—it’s owning a moment in your guest’s life?
Mark Rampolla built ZICO into a category and now backs founde…
1 year ago
Office Hours: Merchandise Minutes, Not Meals
Season 1 Episode 26
I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scali…
1 year ago