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#258: Healthy Organizational Cultures with Gary David, Bentley University
#258: Healthy Organizational Cultures with Gary David, Bentley University

Season 2 Episode 258

Today we’re going to talk about experience design from a systems perspective and what creates a healthy organizational culture. To help me discuss th…

3 years, 11 months ago

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#257: Making Better Marketing Decisions with Brand Tracking, with Angeley Mullins, CMO, Latana
#257: Making Better Marketing Decisions with Brand Tracking, with Angeley Mullins, CMO, Latana

Season 2 Episode 257

Today we’re going to talk about the importance of brand tracking in order to make better marketing decisions. To help me discuss this topic, I’d like…

3 years, 11 months ago

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#256: Automation's Role in Customer-Centric Retail Operations with Doug LaBahn, CMO at Cin7
#256: Automation's Role in Customer-Centric Retail Operations with Doug LaBahn, CMO at Cin7

Season 2 Episode 256

Today we’re going to talk about automation, and how it is helping retailers stay customer-focused amidst a variety of challenges including supply cha…

3 years, 11 months ago

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#255: Creating an unbeatable B2B brand with Drew Neisser, Renegade
#255: Creating an unbeatable B2B brand with Drew Neisser, Renegade

Season 2 Episode 255

Today we’re going to talk about creating an unbeatable B2B brand that is able to adapt and grow in an increasingly competitive marketplace. To help m…

3 years, 11 months ago

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#245: Hyper-personalized customer communications with Eric Frankel, AdGreetz
#245: Hyper-personalized customer communications with Eric Frankel, AdGreetz

Season 2 Episode 254

Today we’re going to talk about hyper-personalized communications and why it is so important to tailor the customer experience you provide. To help m…

3 years, 11 months ago

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#253: The Future of Nonprofits with Sindy Yeh and Steve Blair
#253: The Future of Nonprofits with Sindy Yeh and Steve Blair

Season 2 Episode 253

Today on a special Return on Creativity episode, we’re going to talk about the future of nonprofits and what it will take to create and grow the nonp…

4 years ago

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#252: Automation in the workforce with Aaron Kwittken, PRophet
#252: Automation in the workforce with Aaron Kwittken, PRophet

Season 2 Episode 252

Today we’re going to talk about the use of automation and machine learning in the workforce, and how it can be used as a force multiplier for organiz…

4 years ago

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#251: Creating a Consistently Great Customer Experience, with Wendy Pravda, Medallia
#251: Creating a Consistently Great Customer Experience, with Wendy Pravda, Medallia

Season 2 Episode 251

Today we’re going to talk about how to ensure your organization takes a structured approach to providing a consistently great customer experience thr…

4 years ago

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#250: The Future of ESG with Chuck Amman, Semtech
#250: The Future of ESG with Chuck Amman, Semtech

Season 2 Episode 250

Today we’re going to talk about the importance of ESG, or Environmental, Social and Governance initiatives as a part of corporate citizenship. To hel…

4 years ago

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#249: Differentiation in a Crowded Marketplace with Matthew Stibbe, CEO Articulate Marketing
#249: Differentiation in a Crowded Marketplace with Matthew Stibbe, CEO Articulate Marketing

Season 2 Episode 249

Today we’re going to talk about differentiation in crowded marketplaces. To help me discuss this topic, I’d like to welcome Matthew Stibbe, CEO of Ar…

4 years ago

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