Podcast Episodes
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What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace
Season 6 Episode 603
What if one of the biggest tech giants in the world was dismantled? With the DOJ’s antitrust decision on Google just days away, are we on the brink o…
1 year, 1 month ago
Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica
Season 6 Episode 602
How many times have you felt misunderstood by customer service? Imagine if your brand could solve every communication barrier, regardless of language…
1 year, 2 months ago
Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics
Season 6 Episode 601
What if your customers are staying silent after a bad experience - or even a good one for that matter? If you’re waiting for feedback to drive improv…
1 year, 2 months ago
AI Agents in Marketing with Raj Rikhy, Microsoft
Season 6 Episode 600
Welcome to today’s episode where going to talk about AI agents as well as the intersection of artificial intelligence and marketing with Raj Rikhy, P…
1 year, 2 months ago
Increasing AI literacy to improve outcomes with Jason Lapp, Beautiful.ai
Season 6 Episode 599
Are your employees afraid that AI will take their jobs, or maybe not even something as extreme as that but still uknown? As AI transforms the workpla…
1 year, 2 months ago
Keeping up with consumer payment preferences with Will Mavromichalis at Kount
Season 6 Episode 598
Are you keeping up with the changing payment preferences of your customers? From Buy Now, Pay Later (BNPL) to digital wallets, if your payment strate…
1 year, 2 months ago
Engaging with Gen Z on retail with Teddy Solomon, Fizz
Season 6 Episode 597
Are you prepared for the next wave of retail disruption? The rules of commerce are being rewritten as you’re listening to this show even, and if you’…
1 year, 2 months ago
The impact of AI on marketing and consumer expectations with Melissa Waters, CMO at Upwork
Season 6 Episode 596
Today, we’re going to talk about the evolution of consumer technology and the impact of AI on marketing with Melissa Waters, Chief Marketing Officer …
1 year, 2 months ago
State of the marketing jobs market with Sue Keith, Landrum Talent Solutions
Season 6 Episode 595
In this special episode, brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions, we’re goi…
1 year, 2 months ago
Designing for infinite moments of truth with Stratton Cherouny, The Office of Experience
Season 6 Episode 594
How can a single “moment of truth” with your brand exist when customers are unique, their experiences personalized, and the world continually changin…
1 year, 2 months ago