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379 - HOF: Training Initiative Into the Team
When your team won’t move unless someone tells them exactly what to do, leadership starts to feel exhausting fast. We’re wrapping up the year by revi…
6 months, 2 weeks ago
378 - Gifts Under the Tree!
Veterinary leadership can feel heavy during the holidays. Between emotional cases, personal transitions, and the pressure to finish the year strong, …
6 months, 3 weeks ago
377 - Is My Front Desk Making Clients Angrier?
When a front desk team member escalates client tension instead of calming it, the entire clinic feels the ripple effect. In this episode, we tackle a…
6 months, 4 weeks ago
376 - Down With The Practice Manager!
A longtime veterinary technician feels trapped under an inexperienced new manager, and the entire team is slipping into frustration and burnout as le…
7 months ago
375 - Help My Clinic With These Growing Pains
When your veterinary clinic starts growing faster than your systems can handle, it can feel like you’re constantly putting out fires instead of leadi…
7 months, 1 week ago
374 - When Are Credentials Worth It?
Veterinary professionals often pour time, money, and energy into certifications that don’t always deliver the results they expect. In this episode, D…
7 months, 2 weeks ago
373 - The Trouble With Friend Groups
What happens when friendships in your veterinary clinic start to blur the line between connection and cliques? In this episode of The Uncharted Veter…
7 months, 3 weeks ago
372 - My Team Loves CE but Hates Implementation
Your team comes back from CE full of ideas, energy, and handouts. Two weeks later, it is as if none of it ever happened. Sound familiar? In this epis…
8 months ago
371 - Strong Client Relationships Using Smart Automations
Veterinary client communication is at a crossroads. Teams everywhere are feeling the strain of constant calls, texts, and emails from clients who exp…
8 months ago
370 - Does This Feedback Seem Petty?
What do you do when the veterinary feedback you’re getting feels personal, unfair, or downright mean? In this episode, Dr. Andy Roark and Stephanie G…
8 months, 1 week ago