Podcast Episodes
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397 - When You Care More Than Your Veterinary Team Does
Dr. Andy Roark and Maria Pirita respond to a mailbag from a “soul tired” veterinary medical director who has spent a year writing SOPs, mentoring ear…
4 months ago
396 - Practice Valuations - Is It Time to Biopsy Your Business?
Veterinary practice owners often assume they’re doing well because revenue is up, but hidden inefficiencies and poor financial visibility can quietly…
4 months, 1 week ago
395 - Help! My CSRs Escalate Everything
If your CSRs are escalating everything, it’s not a people problem, it’s a training problem. In this episode, Dr. Andy Roark and Maria Pirita, CPVM br…
4 months, 1 week ago
394 - When Veterinary Leaders Lack Confidence
Ron Sosa joins Maria Pirita on the Uncharted Veterinary Podcast to tackle how lack of confidence derails leadership in veterinary practice management…
4 months, 2 weeks ago
393 - What Do We Do When We Are Too Slow? (Hall of Fame)
How do you get your team excited for the mundane, downtime tasks? In this episode of the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss tackle …
4 months, 3 weeks ago
392 - Great Vet Tech, Terrible Soft Skills
Dr. Andy Roark and Maria Pirita tackle a challenge every veterinary leader knows too well: what do you do when your most technically skilled technici…
5 months ago
391 - Veterinarian with 100 Excuses
An associate veterinarian who always has an explanation, a reason, or someone else to point to when things go wrong can quietly erode team trust, fru…
5 months, 1 week ago
390 - Is CVPM Worth It?
Ron Sosa, CVPM and Executive Director of Uncharted Veterinary Conference, joins Maria Pirita to tackle the question every practice manager secretly w…
5 months, 2 weeks ago
389 - They Think I’m Useless Because I Don’t Draw Blood
Can you be an effective practice manager of a veterinary hospital if you never scrub in? In this episode, Dr. Andy Roark and Maria Pirita, CVPM respo…
5 months, 3 weeks ago
388 - Stepping Down Without Stepping Backward
Veterinary leadership burnout can leave even the most dedicated practice managers wondering if life would be easier back at the front desk, free from…
5 months, 4 weeks ago