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385 - When Veterinary Leaders Become the Shock Absorbers
Description
What happens when the people meant to lead and support the team slowly become the emotional shock absorbers for the entire hospital? In clinics everywhere, practice managers and medical directors step in to help because they care. A team member is overwhelmed, conflict pops up, a client is upset, and leadership jumps in to fix it. At first, it feels supportive. But over time, every problem starts landing on the same shoulders. Team members stop solving issues themselves, accountability gets delayed, and leaders find themselves emotionally exhausted, constantly putting out fires instead of leading strategically. In this episode of the Uncharted Veterinary Podcast, Maria Pirita, CVPM sits down with Suzanne Thomas, LVTg, CVTg, regional leader and educator behind Leading Veterinary Teams, to unpack how good leaders unintentionally create systems where everything escalates to them, and how that cycle leads straight to burnout. Let's get into this episode!
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